Merchandise Operations Coordinator: Delivery & Vendor Sync

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly); Philadelphia (Philadelphia County); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Employee discounts

Retirement savings

Job summary

Urban Outfitters is seeking a Merchandise Operations Coordinator to support daily operational functions within the buying area, ensuring timely delivery of merchandise through consistent communication with vendors, the distribution center, and the buying team.

You will develop cross-functional relationships with the distribution center, vendors, production, buying, planning, and allocation teams to keep merchandise moving smoothly and align on key priorities.

Qualifications

• Attention to detail required for PO entry, SKU maintenance, and invoice corrections.
• Time management for deliveries, seasonal timelines, and multiple priorities.
• Clear and consistent communication with vendors, DC, and internal teams.
• Navigate issues like delayed shipments, invoice discrepancies, and backorders.
• Work cross-functionally with Buying, Planning, Allocation, and Accounts Payable.

Responsibilities

• PO Entry and Revisions: Enter and revise purchase orders as needed.
• Timely Delivery: Ensure timely delivery of merchandise by tracking and monitoring receipts.
• SKU Maintenance: Maintain accurate SKU information.
• Backorder and Pre-Order Management: Manage backorders and pre-orders to ensure customer satisfaction.
• DC Communication and Follow-Up: Communicate and follow up with the distribution center to ensure smooth operations.
• RTVs, Retickets, and Price Changes: Manage RTVs, reticketing, and price changes with Planning/Allocation teams.
• Receipt Management: Manage receipts with open-to-buy availability, ensuring no overbuy and coordinating with planning/buying when shifting orders/receipts.
• DTC Flags and Shipping Restrictions: Manage direct-to-consumer flags and shipping restrictions.
• GTIN Management: Oversee GTIN management.
• Event and Seasonal Deliveries: Coordinate time-sensitive deliveries for events and seasonal setups.
• Invoice Corrections: Assist in corrections/adjustments to invoices with Accounts Payable.
• Team Collaboration: Work with Buying, Planning, and Allocation toward common goals.

Skills

Attention to detail

Time management

Communication skills

Problem solving

Collaboration

Job description

Urban Outfitters is seeking a Merchandise Operations Coordinator to support daily operational functions within the buying area, ensuring timely delivery of merchandise through consistent communication with vendors, the distribution center, and the buying team.

You will develop cross-functional relationships with the distribution center, vendors, production, buying, planning, and allocation teams to keep merchandise moving smoothly and align on key priorities.