Merchandise Coordinator

Acro Service Corp; Fort Mill (SC); On-site; USD 60,000 - 80,000; Full time

Job summary

Acro Service Corp in Fort Mill, SC is seeking a Marketing Operations Coordinator to drive B2B initiatives and support dealer programs.

You will coordinate materials, manage inventories, track budgets, and work with sales teams and vendors to ensure timely fulfillment and accurate reporting. This role demands strong organization, attention to detail, and proactive communication in a fast-paced environment. On-site five days per week, with occasional travel up to 5%.

Qualifications

• Bachelor's degree required.
• 2–5 years of relevant experience in marketing operations, sales operations, or related fields.
• Experience coordinating projects across multiple teams and stakeholders.
• Excellent verbal and written communication skills.
• Proficiency in Excel for tracking and reporting.

Responsibilities

• Coordinate B2B marketing initiatives and materials.
• Manage promotional merchandise, inventory, and fulfillment.
• Coordinate schedules, production, warehousing, and distribution.
• Support dealer marketing platforms, warranty programs, and business tools.
• Track budgets, vendor spending, and engagement metrics.
• Collaborate with sales, dealers, and vendors on projects.
• Gather feedback to improve engagement and program effectiveness.
• Manage multiple projects with deadlines and requirements.
• Analyze performance data and prepare management reports.
• Support competitive research and process improvements.

Skills

Marketing operations

Vendor management

Multi-team coordination

Excel data analysis

Communication

Education

Bachelor's degree

Tools

Microsoft Excel

Job description

• Coordinate B2B marketing initiatives, including product information, sales tools, dealer support resources, marketing materials, and newsletters.
• Manage promotional merchandise and inventory, ensuring accurate tracking, responsible handling, and timely fulfillment.
• Coordinate schedules, communications, production, warehousing, and distribution of marketing and promotional materials.
• Support day-to-day operations of dealer marketing platforms, warranty programs, and dealer business tools.
• Track and report inventory levels, budgets, vendor spending, program utilization, and engagement metrics.
• Collaborate with sales teams, internal departments, dealers, and vendors to support projects and business initiatives.
• Gather feedback from sales teams and stakeholders to identify opportunities for improving dealer engagement and program effectiveness.
• Manage multiple projects simultaneously, ensuring deadlines, deliverables, and operational requirements are met.
• Analyze performance data, prepare reports, and recommend process improvements.
• Support competitive research and identify opportunities to enhance marketing programs, workflows, and customer engagement.

Qualifications

• Bachelor's degree required.
• 2–5 years of relevant experience in marketing operations, sales operations, project coordination, merchandising, vendor management, or a related field.
• Experience coordinating projects across multiple teams and stakeholders.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities.
• Experience tracking inventory, merchandise, budgets, vendor expenses, or operational metrics is preferred.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office, particularly Excel, for tracking, reporting, and data analysis.
• A proactive, hands-on approach with strong problem-solving and follow-up skills.
• Ability to build productive relationships with internal teams, sales representatives, dealers, and external partners.

This is an on-site position requiring 5 days per week in the office. Hybrid work may occasionally be permitted with direct manager approval.

Some travel may be required, generally no more than 5% annually.