Marketing Production Retail Merchandiser

Total Quality Logistics; Cincinnati (OH); On-site; USD 60,000 - 85,000; Full time

Job summary

Total Quality Logistics is seeking a Marketing Production Retail Merchandiser II to drive brand consistency across e-commerce, retail merchandising and enterprise marketing, delivering measurable results. You will manage digital storefronts, branded merchandise programs, and cross-functional initiatives with a focus on alignment to strategic priorities.

You’ll collaborate with Marketing, Sales, Design and Operations to optimize platforms, campaigns and inventory, ensuring timely, high-quality

Qualifications

• Bachelor’s degree in Marketing, Merchandising, Business Administration, or related field
• 3+ years of experience in marketing production or a related role
• Strong time and project management skills with the ability to handle multiple priorities and deadlines
• Excellent communication skills, both written and verbal

Responsibilities

• Own and optimize e-commerce platforms, ensuring accurate product listings, pricing, promotions and user experience across online stores
• Lead digital merchandising and campaign execution with a focus on conversion, revenue growth and ROI
• Analyze digital and campaign performance, translating insights into recommendations and continuous improvement initiatives
• Lead branded merchandise and custom apparel programs across physical and digital channels
• Manage inventory, forecasting, ordering, reconciliation and reporting to maximize efficiency
• Oversee the HQ Gear Shop merchandising, pricing, inventory control and vendor coordination
• Manage Gift Campaigns from intake to delivery and post-project evaluation
• Maintain project documentation, timelines, budgets and governance
• Provide proactive updates to leadership and escalate risks as needed
• Collaborate across Marketing, Sales, Design and Operations for alignment and execution excellence

Skills

Time management

Project management

Communication

Vendor relationships

Microsoft Office

Adobe Creative Cloud

Detail-oriented

Design principles

Problem solving

Teamwork

Education

Bachelor’s degree in Marketing or related

Tools

Microsoft Office Suite

Adobe Creative Cloud

Job description

About the Role:

The Marketing Production Retail Merchandiser II is a cross-functional role responsible for contributing to brand consistency, revenue growth and operational excellence across e-commerce, retail merchandising and enterprise marketing initiatives. This role manages digital storefronts, branded merchandise programs and complex projects, ensuring alignment with strategic priorities and brand standards.

The position partners closely with Marketing, Sales, and external vendors to lead end-to-end initiatives, optimize e-commerce platforms and deliver measurable business outcomes on time and within scope.

What you’ll be doing:

• E-Commerce Solutions
  • Own and optimize e-commerce platforms, ensuring accurate product listings, pricing, promotions and user experience across online stores
  • Lead digital merchandising and campaign execution with a focus on conversion, revenue growth and return on investment
  • Analyze digital and campaign performance, translating insights into recommendations and continuous improvement initiatives
• Retail Merchandising & Brand Programs
  • Lead branded merchandise and custom apparel programs across physical and digital channels, ensuring alignment with brand standards and business objectives
  • Manage inventory, forecasting, ordering, reconciliation and reporting to maximize efficiency and minimize risk
  • Oversee the physical HQ Gear Shop, including merchandising, pricing, inventory control and vendor coordination
  • Maintain and expand strategic vendor relationships, ensuring quality, cost-effectiveness and timely fulfillment
• Cross-Functional Execution
  • Manage Gift Campaigns, from intake and planning through execution, delivery, and post-project evaluation.
  • Manage project documentation, timelines, budgets, and reporting with clear accountability and governance.
  • Deliver concise, proactive updates to leadership, escalating risks and driving solutions as needed.
  • Partner across Marketing, Sales, Design, and Operations to ensure alignment and execution excellence.
• Process & Continuous Improvement
  • Establish and document scalable processes, SOPs, and best practices to improve efficiency and consistency.
  • Apply automation and AI-enabled tools where appropriate to enhance productivity and decision-making.
  • Serve as a point of reference on best practices in e-commerce, merchandising, and project execution.
  • Train and mentor team members and partners on tools, processes, and operational best practices.

What you need:

• Bachelor’s degree in Marketing, Merchandising, Business Administration, Retail Management or related field
• 3+ years of experience in marketing production or a related role
• Strong time and project management skills with the ability to handle multiple priorities and deadlines
• Excellent communication skills, both written and verbal
• Ability to build and maintain effective relationships with vendors and internal teams
• Proficiency in Microsoft Office Suite and Adobe Creative Cloud
• Detail-oriented with a focus on quality and accuracy
• Understanding of design principles and a good sense of visual appeal
• Proactive and self-motivated with a strong sense of urgency
• Ability to work independently and as part of a team
• Strong problem-solving skills and the ability to make informed decisions

Where you'll be:

4289 Ivy Pointe Blvd, Cincinnati, OH 45245