Merchandise Associate - Gift Shop

Tampa General Hospital

Tampa (FL)

On-site

USD 17,000 - 24,000

Part time

14 days+

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Job summary

Tampa General Hospital's Gift Shop seeks a Merchandise Associate to deliver a complete shopping experience on campus. Under supervision of the Gift Shop Manager, you will stock, display, price, and audit merchandise while assisting patients and visitors with personalized recommendations.

The role requires at least one year of retail experience, a high school diploma or GED, and strong inventory and cash-handling skills. This is an on-site, part-time position on the TGH Main Campus.

Qualifications

High School diploma or GED.
At least one year of retail experience.
Experience in sales trends, inventory management, and process improvement.

Responsibilities

Arrange and stock merchandise on shelves and maintain a clean environment.
Enter items in inventory, tag items, and keep inventory updated.
Update product displays and ensure popular and on-sale products are visible.
Engage with customers and provide personalized shopping suggestions.
Ensure accurate pricing and conduct audits for consistency.
Handle cash register operations and department orders.
Deliver orders to patients while following infection prevention protocols.
Assist in developing short and long-term goals to meet KPIs.

Skills

Customer service

Cash handling

Communication

Sales

Inventory management

Education

High School diploma or GED

Tools

POS system

Job description

Under the Gift Shop Manager's overall supervision, the Merchandise Associate is tasked with delivering a complete shopping experience at the Gift Shop located on the Tampa General Hospital campus. Responsible for performing job duties in accordance with mission, vision and values of Tampa General Hospital.

Essential Functions

Arrange and stock merchandise on shelves as well as maintaining a clean environment.
Enter items in inventory, place tags, and keep inventory updated.
Update product displays and ensure popular and on-sale products are visible to customers.
Inventory management by efficiently managing stock levels, keep the selling space well stocked, and ensure products are easy to find.
Engage with customers, address questions, and provide personalized shopping suggestions based on customer feedback.
Ensures accurate pricing and conducts audits for consistency.
Manage stock, prevent shortages, and aid in loss prevention.
Maintain daily gift shop operations while greeting and welcoming each customer.
Deliver orders to patients while following infection prevention protocols.
Accurately handle cash register operations, including department orders.
Assist in developing short term and long term goals to meet key performance indicators or strategic plans.
Perform other duties as called for to ensure the overall efficiency of the store and position.
High School diploma and/or GED.
At least one year of experience in the retail industry.
Experience in retail business fundamentals including: sales trends, inventory management, and process efficiency and improvement.