Manager - Gift Shop

Hartford HealthCare; Norwich (CT); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive benefits program

Job summary

Hartford HealthCare is seeking a manager for the Backus Hospital Gift Shop & Boutique in Norwich, Connecticut. This role involves overseeing operations, managing inventory, and ensuring excellent customer service. The ideal candidate will have significant retail sales experience and a focus on creating a positive shopping experience.

Successful applicants will possess strong organizational skills and a proactive attitude towards problem-solving. A competitive benefits package supports work/life balance.

Qualifications

• Minimum of five years in buying, merchandise, and retail sales.
• Ability to predict and monitor trends.
• Active participant in vendor buying programs.

Responsibilities

• Manages and operates the Backus Hospital Gift Shop & Boutique.
• Orders, displays, and sells merchandise.
• Handles daily receipts and maintains accurate financial records.

Skills

Customer service orientation

Excellent interpersonal skills

Organizational skills

Flexibility

Education

High school diploma or equivalent

Associate's degree preferred

Job description

Location Detail: Backus Hospital (10309)

Job Summary

Manages and operates the Backus Hospital Gift Shop & Boutique. Orders, displays, sells merchandise, inventory control, training, and supervising volunteers, creating and analyzing periodic sales reports, handling daily receipts, and maintaining accurate financial records. Promote positive customer relations utilizing the HHC H3W Leadership behaviors.

Qualifications

Education

• High school diploma or equivalent. Associate's degree preferred.

Experience

• Minimum of five (5) years in buying, merchandise and retail sales; ability to predict and monitor trends. Eight (8) years of experience preferred.
• Active participant in vendor buying programs

Knowledge, Skills and Ability Requirements

• Working knowledge of office business equipment.
• Excellent interpersonal skills necessary to communicate with departments, employees, physicians and managers.
• Ability to read and understand oral and written instructions.
• Must be organized, flexible and a team player.
• Strong customer service orientation.
• Requires the ability to exercise discretion and use good judgment to perform duties promptly and consistently with little direction.
• Requires the ability to recognize problem situations and refer them to the appropriate staff member.

Benefits

We provide a competitive benefits program designed to ensure work/life balance.