Merchandising Coordinator - UH Gift Shop - University Hospital

USA Health Systems; Mobile (AL); On-site; USD 24,000 - 36,000; Part time

Job summary

USA Health in Mobile, AL is seeking a Gift Shop Associate to handle POS transactions, pricing, and customer service within the hospital gift shop. You will manage inventory, coordinate with departments, and help maintain orderly operations on a regular schedule.

Responsibilities include supervising staff and volunteers, ensuring accurate daily deposits, and maintaining records while delivering friendly service to patients, families, and healthcare teams.

Qualifications

• High school diploma or equivalent required.
• 1 year of retail experience preferred.

Responsibilities

• Operate point of sale (POS) system and assist with IT updates.
• Oversee inventory ordering and pricing for the gift shop.
• Receive, price, and distribute merchandise to departments.
• Supervise gift shop staff and volunteers.
• Maintain staff schedules and ensure coverage during operations.
• Provide customer service to physicians, patients, families, and staff.
• Complete daily register closings and deposits.
• Adhere to infection control and safety standards.
• Attend mandatory department and hospital trainings.
• Maintain filing and billing for the gift shop.
• Work schedule as defined; overtime as required.
• Related duties as assigned.

Skills

POS system operation

Inventory management

Customer service

Team supervision

Education

High School Diploma or equivalent

Job description

Overview

USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists, and researchers provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall well-being of our community.

Responsibilities

• Uses Point of Sale software on computerized cash register; serves as liaison with IT for updates and issues.


• Overseeing ordering and maintaining of inventory in conjunction with management. This includes both online and in person at wholesale markets.


• Ensures that merchandise is properly received, priced and inventoried or distributed to gift shop or requesting department.


• Supervises gift shop employees and volunteers.


• Maintains department staff schedule ensuring coverage of shop during regular hours of operation and for special events.


• Communicate and uses appropriate customer relation skills with physicians, patients, families, healthcare team and staff in person and via telephone.


• Completes register closing logs at end of day and prepare deposit.


• Accepts and completes all duties positively and without conflict.


• Maintains office filing system and billing for gift shop


• Completes all mandatory department, educational and hospital requirements


• Adheres to current Infection Control and Safety Standards


• Regular and prompt attendance


• Ability to work schedule as defined and overtime as required


• Related duties as assigned

Additional Information

Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.

Qualifications

• High School Diploma or equivalent and 1 year of retail experience Required


• Comparable combination of education and experience may substitute for the above requirements.

Knowledge, Skills, and Abilities

• Operation of point of sale retail system. HighOperation of point of sale retail system. High


• Marketing via social media MediumMarketing via social media Medium


• Selecting desirable merchandise for the gift shop HighSelecting desirable merchandise for the gift shop High