Dearborn, MI – Scheduling Manager

Cornerstone Caregiving; Dearborn (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Cornerstone Caregiving, a growing in-home care provider, seeks a Scheduling Coordinator to manage client and caregiver shifts across our Michigan office. You will report to the Operating Director and support growth and office operations.

Responsibilities include schedule management, ensuring regulatory compliance, handling inquiries from clients and caregivers, providing administrative support, and rotating after-hours on-call coverage.

Qualifications

• Minimum 1 year of experience in home care/healthcare.
• Minimum 1 year of recruiting experience.
• Ability to manage schedules for clients and caregivers in a fast-paced setting.
• Comfortable handling inquiries from clients and caregivers and supporting office operations.

Responsibilities

• Schedule management: align client needs with caregiver availability to staff all shifts.
• Compliance: ensure office operations meet state and federal regulations.
• Customer service: assist incoming calls from clients and caregivers with professionalism.
• Administration: support the Operating Director with general administrative tasks.
• On-Call: participate in after-hours coverage to maintain staffing continuity.

Skills

Schedule coordination

Recruiting

Customer service

Regulatory compliance

Job description

Cornerstone Caregivingis a non-medical, in-home care company primarily serving seniors. With over 450 offices in just 6 years, we aim to provide the highest quality of care for our clients across 43 different states (and counting). You will be managing schedules between clients and caregivers. You will report to our local Operating Director and assist in the growth and management of the office.

• Schedule Management: Assess client needs and caregiver availability to ensure that all shifts are properly staffed.
• Compliance: Ensuring office's compliance to state and federal regulations.
• Customer Service: Assist with incoming calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate managing phone calls after hours to ensure that all shifts are properly staffed.

We are looking for someone who:

• Wants to join a growing office and company
• Enjoys a fast paced work environment
• Has at least one year of experience working in home care/healthcare
• Has at least one year of recruiting experience

**We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**

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