Mental Health Step-Down Navigator | Care Coordination

Henderson Hospital; Conway (SC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive Compensation

Generous Paid Time Off

Excellent Medical, Dental, Vision

401(K) with company match

Job summary

Lighthouse Behavioral Health Hospital in Conway, SC seeks a Step-Down Navigator to guide eligible patients toward outpatient services as part of their care continuum. The role emphasizes discussing benefits, coordinating with leadership, and ensuring a smooth transition across departments.

The position requires familiarity with inpatient workflows and the ability to enter and track data related to outpatient eligibility, supporting trend reporting and program improvement.

Qualifications

• Minimum two years’ experience in an inpatient psychiatric/mental health setting.
• Preference for Peer Support Certification and crisis intervention training.
• Ability to collaborate with senior leadership and multiple departments.

Responsibilities

• Meet with eligible patients to discuss benefits of step-down/outpatient services.
• Communicate eligibility to senior leadership and affected departments.
• Coordinate between departments to ensure smooth patient transitions.
• Conduct patient therapy groups.

Skills

Peer Support Certified

Crisis Intervention

Education

High School diploma or GED

Job description

Lighthouse Behavioral Health Hospital in Conway, SC seeks a Step-Down Navigator to guide eligible patients toward outpatient services as part of their care continuum. The role emphasizes discussing benefits, coordinating with leadership, and ensuring a smooth transition across departments.

The position requires familiarity with inpatient workflows and the ability to enter and track data related to outpatient eligibility, supporting trend reporting and program improvement.