PATIENT CARE - STEP DOWN NAVIGATOR

Henderson Hospital; Conway (SC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive Compensation

Generous Paid Time Off

Excellent Medical, Dental, Vision

401(K) with company match

Job summary

Lighthouse Behavioral Health Hospital in Conway, SC seeks a Step-Down Navigator to guide eligible patients toward outpatient services as part of their care continuum. The role emphasizes discussing benefits, coordinating with leadership, and ensuring a smooth transition across departments.

The position requires familiarity with inpatient workflows and the ability to enter and track data related to outpatient eligibility, supporting trend reporting and program improvement.

Qualifications

• Minimum two years’ experience in an inpatient psychiatric/mental health setting.
• Preference for Peer Support Certification and crisis intervention training.
• Ability to collaborate with senior leadership and multiple departments.

Responsibilities

• Meet with eligible patients to discuss benefits of step-down/outpatient services.
• Communicate eligibility to senior leadership and affected departments.
• Coordinate between departments to ensure smooth patient transitions.
• Conduct patient therapy groups.

Skills

Peer Support Certified

Crisis Intervention

Education

High School diploma or GED

Job description

Responsibilities

Lighthouse Behavioral Health Hospital has a Patient Navigator/Step Down Navigator Postion Opportunitys!

Lighthouse Behavioral Health Hospital is a psychiatric hospital that began offering substance abuse and mental health services in 2002. Primarily established to house adolescents, Lighthouse has transitioned to offering a full spectrum of acute inpatient services to adults and seniors as well. Since 2010, Lighthouse has expanded its mental health and substance abuse services. In 2013, Lighthouse opened a 28-day inpatient chemical dependency rehabilitation unit—the first of its kind in the Grand Strand area. In 2015, Lighthouse opened an acute adolescent unit to meet the needs of teens and their families in the Grand Strand. In 2022, Lighthouse opened an Adult Substance Use Disorder Intensive Outpatient Program. At Lighthouse, we strive to perform at a high level for our patients and their families.

https://lighthousebehavioral.com/

Position Overview - Step-Down Navigator

The Step-Down Navigator is responsible for meeting with all eligible patients to discuss the benefits of Outpatient services as part of their continuum of care treatment. The Step-Down Navigator will be responsible for communicating eligibility to key members of senior leadership & associated departments and will be responsible for routinely collecting and entering data, specific to Outpatient eligibility, into Midas for trending report purposes. He/ She will have a thorough understanding of the Step-Down Playbook, implementing components of the Playbook as needed. A thorough understanding of the Inpatient workflow process, as it pertains to case management and discharge planning, is preferred.

Responsibilities include, but not limited to:

• Meeting with eligible patients to discuss the benefits of step-down services as part of their continuum of care treatment.
• Communicating eligibility to senior leadership and associated departments.
• Coordinating between departments to ensure a smooth transition for patients.
• Conducting patient therapy groups

Benefit Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries

Qualifications

Requirements

• Education: High School graduation or GED required.
• Experience: Minimum two (2) years’ experience in an inpatient psychiatric/mental health setting.
• Licensure: Peer Support Certified, preferred. Current CPR, Physical and Verbal Crisis Intervention Certification, preferred. Training may be obtained during new hire orientation.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.