Mental Health Programs Associate — Remote/Hybrid

Commonwealth-of-Pennsylvania; Pittsburgh (Allegheny County); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Telework up to 3 days per week

Job summary

The Commonwealth of Pennsylvania’s Department of Human Services seeks a Human Services Program Representative 1 to support mental health services. The role partners with counties and providers to strengthen service quality, oversee contracts, analyze data, and monitor programs for compliance.

Responsibilities include guidance to staff, contract review, incident investigation, and audit support, with telework potential and a standard 37.5-hour week.

Qualifications

• Three years of professional experience developing, implementing, or evaluating a human service program, and a bachelor’s degree; or an equivalent combination of experience and training.
• Ability to interpret rules and regulations for mental health services.
• Wamiliarity with state and federal program expectations is preferred.

Responsibilities

• Provide consultation to counties and providers on rules and regulations for mental health services.
• Explain and review contract components between the department and counties in the Behavioral Health Managed Care Program.
• Collect, interpret, and analyze information to assess compliance with standards and requirements.
• Review reports and assist counties and providers with meeting state and federal program expectations.
• Investigate complaints or major incidents and prepare recommendations for corrective actions.
• Assist with audits and provide guidance to ensure compliance with procedures.

Skills

Program evaluation

Data analysis

Contract oversight

Stakeholder collaboration

Education

Bachelor's degree

Job description

The Commonwealth of Pennsylvania’s Department of Human Services seeks a Human Services Program Representative 1 to support mental health services. The role partners with counties and providers to strengthen service quality, oversee contracts, analyze data, and monitor programs for compliance.

Responsibilities include guidance to staff, contract review, incident investigation, and audit support, with telework potential and a standard 37.5-hour week.