Human Services Program Analyst I

Commonwealth of Pennsylvania; Dunmore (Lackawanna County); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Telework up to 3 days/week

Job summary

Commonwealth of Pennsylvania's Department of Human Services seeks a Human Services Program Representative 1 to evaluate agency performance, review child safety concerns, and guide improvements in service delivery for children and families. You will collaborate with leaders and staff to strengthen outcomes and ensure programs meet Commonwealth standards.

The role includes data analysis, safety reviews, and guidance to agencies, with a telework option, standard hours, and a focus on continuous

Qualifications

• Three years of professional experience developing, implementing, or evaluating a human service program, and a bachelor’s degree.
• An equivalent combination of experience and training.

Responsibilities

• Agency Evaluation: Conduct surveys and reviews of public and private agencies to assess service quality and program achievement
• Safety Review: Analyze allegations of child abuse, review fatality cases, and prepare reports to support protective service efforts
• Program Analysis: Assess compliance with state and federal requirements and evaluate plans, contracts, and reimbursement requests
• Guidance Provision: Provide consultation to agencies on improving services, operations, and adherence to standards
• Policy Support: Develop and recommend policy revisions to strengthen programs for children, youth, and families
• Report Preparation: Prepare written and oral reports that explain findings, present recommendations, and support agency improvement

Skills

Program evaluation experience

Education

Bachelor's degree

Job description

Commonwealth of Pennsylvania's Department of Human Services seeks a Human Services Program Representative 1 to evaluate agency performance, review child safety concerns, and guide improvements in service delivery for children and families. You will collaborate with leaders and staff to strengthen outcomes and ensure programs meet Commonwealth standards.

The role includes data analysis, safety reviews, and guidance to agencies, with a telework option, standard hours, and a focus on continuous