Behavioral Health Operations Lead

Newport Healthcare; Cameron Park (CA); On-site; USD 68,000 - 82,000; Full time

Job summary

Newport Healthcare in California seeks an Operations Manager to partner with Clinical Operations to run day-to-day program operations, ensuring a safe, healing environment where staff thrive and patients feel supported.

You will hire and supervise direct care staff, support admissions, manage scheduling, ensure regulatory compliance, and become CPI trainer within 30 days to lead training across teams.

Qualifications

• Bachelor's degree or equivalent in behavioral health operations.
• At least 1 year experience with adolescents or young adults in mental health care.
• 2+ years supervisory or management experience (preferred).

Responsibilities

• Hire, train, schedule, and supervise direct care staff to support high-quality patient care
• Collaborate in client admission to facilitate smooth transition into care
• Oversee daily program scheduling to create structured therapeutic experiences
• Foster a culture of accountability and excellence by ensuring compliance with regulatory, licensing, and safety requirements
• Mentor direct care staff; provide feedback, coaching, and training
• Become CPI Trainer within your first 30 days, then lead CPI and deescalation training across teams

Skills

Adolescents/young adults experience

Supervisory/management experience

Problem-solving/process improvement

Education

Bachelor's degree in behavioral health operations

Job description

Newport Healthcare in California seeks an Operations Manager to partner with Clinical Operations to run day-to-day program operations, ensuring a safe, healing environment where staff thrive and patients feel supported.

You will hire and supervise direct care staff, support admissions, manage scheduling, ensure regulatory compliance, and become CPI trainer within 30 days to lead training across teams.