Clinical Ops Manager: Lead Patient Care & CPI Training

Newport Healthcare; Snohomish (WA); On-site; USD 92,000 - 125,000; Full time

Job summary

Newport Healthcare's Clinical Operations Manager collaborates with the Operations Manager to oversee treatment services for the assigned program, ensuring delivery of the highest-quality patient care. A central partner to clinical and operations teams, you will create a safe, responsive environment that supports staff and patients throughout the treatment journey.

You will hire, train, and schedule clinical staff, develop a structured clinical program schedule, and ensure compliant operations.

Qualifications

• Master's degree in counseling, psychology, social work, or related field required.
• Board registered (APCC, LAPC, ASW, AMFT, MHCA) or Psychologic Associate in the state of service.
• Active license or ability to transfer license in the relevant discipline preferred.

Responsibilities

• Hire, train, and schedule clinical and direct care staff.
• Develop and implement a clinical program schedule with structured therapy.
• Support client and family experience through consistent communication and care.
• Ensure compliance with regulatory, licensing, and safety requirements.
• Lead monthly all-staff and clinical supervision meetings.
• Become CPI Trainer within 30 days and lead CPI/deescalation training.

Skills

Clinical leadership

Staff development

Regulatory compliance

Communication

Education

Master's degree in counseling/psychology/social work

Board registered or Psychologic Associate licensure

Licensed or ability to transfer licensure

Job description

Newport Healthcare's Clinical Operations Manager collaborates with the Operations Manager to oversee treatment services for the assigned program, ensuring delivery of the highest-quality patient care. A central partner to clinical and operations teams, you will create a safe, responsive environment that supports staff and patients throughout the treatment journey.

You will hire, train, and schedule clinical staff, develop a structured clinical program schedule, and ensure compliant operations.