Mental Health Office & Admissions Coordinator

Pasadena Villa Outpatient; Virginia; On-site; USD 42,000 - 64,000; Full time

Job summary

Pasadena Villa Outpatient seeks an Office Coordinator to provide essential administrative support for day-to-day operations in a specialized mental health treatment center. You will manage client relationships, admissions activities, medical records, and quality assurance while ensuring a welcoming environment for clients and families.

The role requires a high school diploma (bachelor’s preferred) and at least two years of behavioral health admin experience, with Salesforce or similar CRM

Qualifications

• High School degree or equivalent; bachelor’s preferred; 2+ years admin experience in behavioral health.
• Knowledge of behavioral health terminology and CRM software (Salesforce or similar).
• Experience working with physicians and therapists preferred.

Responsibilities

• Greet clients and maintain a welcoming facility.
• Manage client admissions paperwork and create medical records.
• Track reports and ensure safety inspections for licensure.
• Maintain phone system and IT equipment with help desk support.
• Provide back-up admissions support and administrative tasks.
• Ensure confidentiality per HIPAA and company policies.

Skills

Customer service

Attention to detail

Verbal and written communication

Microsoft Office (Excel)

Technology proficiency

HIPAA confidentiality

Education

High School diploma or equivalent

Bachelor’s degree preferred

Tools

Salesforce CRM

Job description

Pasadena Villa Outpatient seeks an Office Coordinator to provide essential administrative support for day-to-day operations in a specialized mental health treatment center. You will manage client relationships, admissions activities, medical records, and quality assurance while ensuring a welcoming environment for clients and families.

The role requires a high school diploma (bachelor’s preferred) and at least two years of behavioral health admin experience, with Salesforce or similar CRM