Mental Health Clinic Front Desk Coordinator

LifeStance Health Inc.; Annapolis (MD); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health Inc. is actively hiring a Medical Office Receptionist for our Annapolis, MD practice. The role requires delivering exceptional front-desk service to in-person and telehealth patients, enabling smooth scheduling, billing, and portal support.

The ideal candidate has 1+ year experience in healthcare operations, strong communication skills, and comfort with HIPAA privacy. This on-site position offers full-time hours and a pathway to growth within a nationwide mental health network.

Qualifications

• High School or equivalent required; associates/bachelor's degree preferred.
• 1+ years of experience in healthcare operations or customer service.
• Proficient in Microsoft Office and EMR systems.
• Strong communication and teamwork abilities.

Responsibilities

• Greet patients and check in/out; manage front desk.
• Handle scheduling, billing questions, and patient portal issues.
• Collect co-pays and verify insurance eligibility.
• Support clinicians with administrative tasks and documents.
• Maintain a clean, organized reception area.

Skills

Multitasking

Communication skills

HIPAA compliance

Customer service

Teamwork

Education

High School Diploma or equivalent

Associate or Bachelor's degree preferred

Tools

Microsoft Office

EMR systems

Job description

LifeStance Health Inc. is actively hiring a Medical Office Receptionist for our Annapolis, MD practice. The role requires delivering exceptional front-desk service to in-person and telehealth patients, enabling smooth scheduling, billing, and portal support.

The ideal candidate has 1+ year experience in healthcare operations, strong communication skills, and comfort with HIPAA privacy. This on-site position offers full-time hours and a pathway to growth within a nationwide mental health network.