Mental Health Case Manager: Client-Centered Recovery

ICL; New York (NY); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Comprehensive Health Benefits

403(b) Retirement Savings Plan with ER

Generous Paid Time Off

Employee Wellness Programs

Learning & Development Tracks

Commuter benefits

Job summary

ICL is seeking a qualified professional to join its Onsite team in New York City. You will deliver client-centered rehabilitation and recovery services to adults with mental illness, supporting education, living skills, and social integration in the community.

The role emphasizes strength-based approaches, individualized planning, and collaboration with a multi-disciplinary team. A BS/BA or equivalent and NY eligibility are required; onsite work and a competitive benefits package are provided.

Qualifications

• Bachelor's degree or equivalent experience required in human services.
• Multiple pathways (associate’s degree + 2 years of experience or high school + 4 years) acceptable.
• Compliance with NYS education recognition and equivalency rules.

Responsibilities

• Develop and maintain consumer treatment plans with quarterly reviews and updates.
• Provide supportive counseling in 1:1 or group formats to modify attitudes and behaviors.
• Maintain accurate case records and ensure plans reflect culture and language needs.
• Facilitate services aligned with discharge planning and diverse consumer needs.
• Assist with medication management, appointments, and crisis intervention as needed.
• Coordinate activities and advocate with external services for consumer support.

Skills

Counseling

Case management

Assessment

Crisis intervention

Documentation

Education

Bachelor's degree in a human services field

Associate’s Degree in a human services field

High school diploma or equivalency

Job description

ICL is seeking a qualified professional to join its Onsite team in New York City. You will deliver client-centered rehabilitation and recovery services to adults with mental illness, supporting education, living skills, and social integration in the community.

The role emphasizes strength-based approaches, individualized planning, and collaboration with a multi-disciplinary team. A BS/BA or equivalent and NY eligibility are required; onsite work and a competitive benefits package are provided.