Community-Based Case Manager & Counseling Specialist

ICL; New York (NY); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Health benefits (Medical, Dental, VSP)

401(k) with employer match

Paid time off and holidays

Mental health days and wellness

Educational leave and tuition support

Commuter benefits

Job summary

ICL is seeking an on-site, full-time Human/Social Services professional in New York. The role includes home visits, counseling, case management, crisis intervention, and advocacy to help consumers access medical, social, educational, vocational, and financial resources.

The position requires a relevant degree or equivalent experience, and the ability to travel within the community. Competitive benefits, PTO, and wellness programs are offered.

Qualifications

• Bachelor’s degree in a human services field or equivalent combination of education and experience.
• Two years of direct service experience if holding an associate degree or four years with a high school diploma.
• Experience providing direct services to individuals with mental health needs and crises.

Responsibilities

• Conduct home visits to provide supportive counseling and independent living assistance.
• Help consumers modify behaviors, build insight, and develop coping skills.
• Assess needs and develop individualized service plans.
• Maintain case records, assessments, and quarterly reviews.
• Provide 1:1 and group counseling using cognitive-behavioral techniques.
• Coordinate services with care managers and external providers.
• Assist consumers in accessing community resources and vocational opportunities.
• Perform crisis assessment and intervention; refer to appropriate services.
• Advocate for consumer needs within ICL and with external providers.
• Plan and participate in required trainings.

Skills

Direct service experience

Counseling

Case management

Crisis intervention

Service coordination

Education

Bachelor’s degree in a human services field

Associate’s degree in a human services field and two years of full-time direct service experience

High school diploma/GED and four years of full-time human services experience

Job description

ICL is seeking an on-site, full-time Human/Social Services professional in New York. The role includes home visits, counseling, case management, crisis intervention, and advocacy to help consumers access medical, social, educational, vocational, and financial resources.

The position requires a relevant degree or equivalent experience, and the ability to travel within the community. Competitive benefits, PTO, and wellness programs are offered.