Mental Health Admissions & Sales Specialist

The OCD & Anxiety Treatment Center; Draper (UT); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive base pay

Paid ongoing training

Located near UVU in Orem

Job summary

OCD Anxiety Centers is seeking an Admissions Specialist to professionally handle client communications, assist with admissions, and maintain relationships with clients and professionals. The role emphasizes timely responses, accurate data entry, and proactive referrals to our programs.

The position offers weekend coverage, 10:00 AM–7:00 PM shifts, and on-site training in Orem, Utah. A strong emphasis is placed on service quality and meeting conversion and satisfaction targets.

Qualifications

• Bachelor’s degree in communications, sales, or a related field or 2 years of related experience in sales or marketing in lieu of a degree
• 3+ years of sales and marketing experience/account management
• Expert understanding of sales processes and customer relations
• Proven track record of exceeding sales quotas and goals
• Proficient in CRM and EMR software
• Exceptional customer service skills, ability to connect with clients
• Ability to function well in a high-paced and, at times, stressful environment
• Accurate and efficient electronic data entry
• Must be punctual and maintain excellent attendance
• Multitask, problem-solve, interpersonal skills, and strong written and verbal communication skills
• Thrives in a changing work environment including inside, outside, and loud noise level

Responsibilities

• Collaborates with internal teams to understand OCD Anxiety Centers services and effectively communicates program features and benefits to potential and existing clients
• Maintains and grows existing client relationships by learning and following admissions skills
• Responds to all inquiries knowledgeably, with empathy within 24 hours
• Schedules prospective clients with therapists for intake appointments
• Follows up with prospective clients to maintain stage conversion rates and reschedule canceled appointments
• Enters data accurately into CRM and other platforms before end of work day
• Helps navigate barriers for clients and assist them into OCD Anxiety Centers programs
• Adheres to all company policies and procedures
• Other duties as assigned

Skills

Sales experience

CRM experience

Customer service

Communication skills

Data entry

Multitasking

Attendance

Problem solving

Teamwork

Adaptability

Education

Bachelor’s degree in communications or related field

Tools

CRM software

EMR software

Salesforce

Job description

OCD Anxiety Centers is seeking an Admissions Specialist to professionally handle client communications, assist with admissions, and maintain relationships with clients and professionals. The role emphasizes timely responses, accurate data entry, and proactive referrals to our programs.

The position offers weekend coverage, 10:00 AM–7:00 PM shifts, and on-site training in Orem, Utah. A strong emphasis is placed on service quality and meeting conversion and satisfaction targets.