Mental Health Admissions & Intake Specialist

Acadia Healthcare; South Carolina; Presencial; USD 36.000 - 41.000; Jornada completa

Descripción de la vacante

Acadia Healthcare in the United States, South Carolina, seeks an MSW or LSW for a full-time role covering days and weekends (7am–7pm, Friday through Sunday). The position focuses on admissions, clinical intake assessments, and utilization review to assure appropriate levels of care and resource use.

Responsibilities include assisting with admissions, benefit eligibility, referrals coordination, and maintaining patient safety and high-quality customer service at all times.

Formación

• Bachelor’s degree in a social services field required (if state allows).
• Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred.
• One or more years’ experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.

Responsabilidades

• Respond to inquiries about the facility within facility policy timeframes.
• Develop therapeutic relationships with patients and families.
• Perform benefit eligibility to ensure patient benefits are active at admission; communicate eligibility to business office and patient or family.
• Collaborate with facility medical and psychiatric personnel for appropriate referrals.
• Coordinate admission and transfer between referral sources and levels of care.
• Maintain knowledge of milieu management.
• Communicate projected admissions to internal representatives promptly.
• Ensure clinical information from referrals or patients is received prior to admission.
• Schedule and complete pre-admission assessments, consult with admitting physician, and communicate dispositions.
• Prepare and maintain medical record documentation to support authorization by payor.
• Complete initial pre-authorization for treatment and admission within payor guidelines.
• Admit the patient to the registration and accounting system; complete admission and consent forms.
• Demonstrate a positive, empathetic, and professional attitude toward customers; resolve complaints; prioritize patient safety.
• Coordinate care for patients not admitted and ensure follow-up care and referrals.
• Demonstrate urgency around patient safety and provide excellent customer service.
• Responsible for safety checks and supervision intervals as required.

Educación

Bachelor’s degree in a social services field

Master's degree in a social services field

Descripción del empleo

Acadia Healthcare in the United States, South Carolina, seeks an MSW or LSW for a full-time role covering days and weekends (7am–7pm, Friday through Sunday). The position focuses on admissions, clinical intake assessments, and utilization review to assure appropriate levels of care and resource use.

Responsibilities include assisting with admissions, benefit eligibility, referrals coordination, and maintaining patient safety and high-quality customer service at all times.