Mental Health Worker I

Massachusetts Department of Public Health; Monponsett (MA); On-site; USD 49,000 - 62,000; Full time

Job summary

Massachusetts Department of Mental Health in Hanson, MA, seeks a Mental Health Worker I to provide rehabilitative services to adults with major mental illness in the ACCS program, emphasizing trauma-informed, strength-based, and person-centered care.

This full-time evening shift (2:45 p.m.–11:15 p.m.) requires MAP knowledge, crisis planning, documentation, and transportation as needed; location at Brockton Multi Service Center.

Qualifications

• Trauma-informed, strength-based and person-centered approach required.
• Ability to communicate effectively with diverse groups.
• MAP policies and certification knowledge required.

Responsibilities

• Provide rehabilitative services to adults with major mental illness.
• Advocate for persons served and participate in safety planning.
• Complete documentation of interventions and communications.
• Coordinate transportation and daily living skills support.
• Maintain clean, safe program environment per licensing standards.

Skills

Trauma-informed care

Strengths-based approach

Person-centered care

Documentation

MAP knowledge

Tools

MAP Certification

Job description

The Brockton Multi Service Center Adult Community Clinical Services (ACCS) Group Living Environment Program operated by the Department of Mental Health (DMH) is seeking a dynamic candidate who will serve as a Mental Health Worker I to provide rehabilitative services to persons with major mental illness and/or substance use in ACCS (residential). Will act as an advocate for assigned persons served and maintains a trauma informed, strength's based & person-centered approach. Participates in the development and implementation of the Community Service Plan, as well as any other identified crisis or safety management plans. Complete appropriate documentation of interventions and communication of pertinent information. Complies with Medication Administration Program (MAP) policies and maintains certification.

Please Note: This is a 40 hour full-time position. The selected candidate will work on the Evening Shift, 2:45 p.m. to 11:15 p.m. The days off are Tuesday and Wednesday.

Employees in this position will be required to perform mandatory overtime.

Duties and Responsibilities (these duties and responsibilities are not all inclusive):

• Maintain a trauma informed, strength's based & person-centered atmosphere while engaging persons served in their Rehabilitation and Recovery.
• Assist persons served in development of independent living skills, such as personal hygiene, nutrition, cooking, housekeeping, clothing maintenance, money management, and accessing/utilizing public transportation by utilizing motivational interviewing skill, counseling techniques, role modeling and/or other individualized or group best practices to promote person served growth and future ability/success with living more independently in the community.
• Engage persons, individually and/or in group, in the development of meaningful activities, such as recreational, educational, health and fitness activities within the program and the community to foster an improved quality of life. Actively lead and foster engagement in groups/activities related to socialization, development of skills/interests and overall life skills mastery.
• Assist person served with utilizing coping strategies, natural supports and safety planning when necessary.
• Knowledge of all medications used within the program, including their indications, risks and side effects, and the ability to teach person served about their medications and how to take them appropriately by utilizing MAP related material and training.
• Responsible for transporting or arranging transportation for persons served that need that level of service.
• Encourage and assist persons in completion of room-care and other household/cleaning tasks. Finish or complete room-care or household/cleaning tasks as needed.
• Ensure that the program remains in clean, sanitary and safe conditions as identified via licensing and Joint Commission standards.

Required Qualifications:

• Ability to read, write, speak and comprehend English to communicate effectively with a diverse group of employees, supervisors, clients, expressing thoughts clearly and developing ideas in logical sequence.
• Ability to exercise sound judgment and maintain harmonious working relationships.
• Ability to remain calm, rational and react quickly and effectively in emergency situations.
• Ability to work as a member of a team.
• Ability to work with people who are under physical and/or emotional stress and exercise patience, empathy and understanding.
• Ability to establish rapport and deal tactfully with persons from varied ethnic, cultural or economic backgrounds.
• Ability to receive and respond appropriately to supervision.
• Possession of a current and valid Class D Motor Vehicle Operator's license required for this function.

Preferred Qualifications:

• Experience and/or knowledge of human services
• MAP Certification

Special Requirements:

Please note in accordance with an agreement between the commonwealth of Massachusetts, Department of Mental Health and AFSCME/Council 93, employees assigned to a work unit where the Medication Administration program (MAP) is used are required to pass MAP certification with 6 months of entering the position or 3 examination opportunities, whichever comes first. Employees are required to maintain MAP certification as long as you are working in said program.

Mission Statement:

The Brockton Multi Service Center provides comprehensive services to mentally ill adults and children. Programs include Outpatient, Case Management, ACCS, and PACT team. The Brockton Multi service Center is a Joint Commission certified facility. In all ways we aspire to create an environment which promotes growth, recovery and independence for clients, families and employees alike.

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori .

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

For questions regarding this requisition, please contact Executive Office of Health and Human Services, Human Resources at1-800-510-4122, Option 4.

Qualifications - External

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity /affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Primary Location

United States-Massachusetts-Hanson - 132 Woodbine Ave

Job

Direct Care

Agency

Department of Mental Health

Schedule

Full-time

Shift

Evening

Job Posting

Sep 28, 2026, 2:10:32 PM

Number of Openings

1

Salary

48,754.68 - 61,653.28 Yearly

Confidential: No

Potentially Eligible for a Hybrid Work Schedule: No

Bargaining Unit: 02-AFSCME - Service/Institutional