Men's Apparel Team Lead — Merchandising & Customer Experience

Bass Pro, LLC; Town of Victor (NY); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Victor, NY seeks a Team Leader to supervise department associates, manage merchandising, pricing, and customer service, and support store goals under the guidance of the GSM/DM.

You will train staff, schedule weekly shifts, conduct interviews, and maintain pricing integrity and product knowledge. The role requires 2–4 years in retail, high school diploma, and strong communication; starting pay is $21.00 to $23.75 per hour with full-time benefits.

Qualifications

• Minimum degree required: High School Diploma or equivalent.
• 2 to 4 years in Retail Sales with supervisory exposure is a plus.
• Ability to manage merchandising, pricing, and customer service activities.

Responsibilities

• Provides daily direction to department associates and staff.
• Supports achievement of departmental sales, gross margin, and payroll goals.
• Maintains plan-o-grams and executes merchandising directives.
• Staffs the department; participates in interviews and scheduling.
• Coaches and motivates associates to improve customer relations.
• Resolves customer and associate issues with management input.
• Maintains high levels of personal customer service and product knowledge.

Skills

Discretionary math & discounts

Reports comprehension

Effective communication

Meetings & presentations

PC-based word processing

Interpersonal skills

Education

High School Diploma or equivalent

Tools

POS systems

Inventory management systems

MS Excel

Job description

Bass Pro Shops in Victor, NY seeks a Team Leader to supervise department associates, manage merchandising, pricing, and customer service, and support store goals under the guidance of the GSM/DM.

You will train staff, schedule weekly shifts, conduct interviews, and maintain pricing integrity and product knowledge. The role requires 2–4 years in retail, high school diploma, and strong communication; starting pay is $21.00 to $23.75 per hour with full-time benefits.