Memphis Call Center Agent — Paid Training + ESOP & Benefits

ANSERFONE; Memphis (TN); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

ESOP

Health insurance

401(k) with match

Paid time off

Job summary

Anserfone in Memphis is seeking a Full-Time Call Center Agent to deliver friendly, professional customer service on high-volume calls. No prior experience required; full training is provided from day one.

This in-office role requires weekend work and holiday coverage, with a 40-hour schedule and 10-hour shifts. You will gather messages, enter data accurately, and help clients across medical offices, property managers, and professional firms, contributing to a supportive team culture.

Qualifications

• Upbeat, clear, professional phone demeanor.
• Strong written and verbal English skills.
• Basic proficiency with Windows-based computer systems.
• Typing speed of at least 35 WPM.
• Dependable attendance and commitment to quality work.
• Weekend day and holiday availability.

Responsibilities

• Deliver friendly, professional service on high-volume calls.
• Collect and verify message details accurately.
• Enter caller data with precision.
• Meet key metrics: adherence, wrap-up times, QA standards.

Skills

Phone demeanor

English proficiency

Windows basics

Typing 35 WPM

Attendance reliability

Weekend availability

Tools

None

Job description

Anserfone in Memphis is seeking a Full-Time Call Center Agent to deliver friendly, professional customer service on high-volume calls. No prior experience required; full training is provided from day one.

This in-office role requires weekend work and holiday coverage, with a 40-hour schedule and 10-hour shifts. You will gather messages, enter data accurately, and help clients across medical offices, property managers, and professional firms, contributing to a supportive team culture.