Inbound Call Center Agent — 2nd Shift, Full-Time

EmergencyMD; Memphis (TN); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Employee Stock Ownership

Full Medical, Dental, and Vision Benefits

Paid Vacation

Traditional 401K with company matching

Free Life Insurance policy

Legal Assistance

Job summary

EmergencyMD is seeking Full Time Call Center Agents in Memphis, TN. As a Call Center Agent, you will provide friendly, professional support to customers across various businesses. Responsibilities include handling incoming calls, relaying messages, and using necessary call center tools.

The ideal candidate will exhibit strong customer service skills, maintain good attendance, and have a welcoming voice. Employees enjoy benefits including full medical, dental, vision coverage, and a 401K with matching.

Qualifications

• Excellent customer service skills to enhance caller experience.
• Must have good spelling and grammar.
• Must be able to type 35 words per minute or more.

Responsibilities

• Professionally handle incoming calls and greet callers.
• Provide and request required information during calls.
• Work on a state-of-the-art call processing system.

Skills

Customer service skills

Strong command of English

Computer skills in a Windows environment

Typing speed of 35 words per minute

Job description

EmergencyMD is seeking Full Time Call Center Agents in Memphis, TN. As a Call Center Agent, you will provide friendly, professional support to customers across various businesses. Responsibilities include handling incoming calls, relaying messages, and using necessary call center tools.

The ideal candidate will exhibit strong customer service skills, maintain good attendance, and have a welcoming voice. Employees enjoy benefits including full medical, dental, vision coverage, and a 401K with matching.