Membership Systems Specialist: MyClubHub & Data Excellence

Bgcaz; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

BGCAZ is seeking a Membership System Administrator to oversee the day‑to‑day management of the membership system. You will configure MyClubHub, support clubs and families, set up programs and registrations, and ensure data integrity and accurate financial processing.

The role requires collaboration across departments and ongoing user training, with a focus on improving system processes, reporting, and user experience.

Qualifications

• HS diploma or equivalent required.
• Minimum 2 years in system administration or related field.
• Experience with MyClubHub or similar membership management platform preferred.
• Experience with reports, data accuracy, and financial transactions preferred.
• Experience providing user training and creating guides preferred.

Responsibilities

• Manage day-to-day administration, maintenance, and configuration of MyClubHub.
• Support membership and family through ticket resolution.
• Handle program and registration setup, fees, discounts, and user accounts.
• Create and maintain reports for Club, Finance, leadership, and departments.
• Monitor data integrity across member, household, program, and accounts.
• Track registrations, payments, billing activity, and balances.
• Develop user guides and training resources.
• Provide initial and ongoing user training and communicate updates.

Skills

System administration

Data integrity monitoring

Reporting & analytics

User training

AI tool usage

Cross-functional collaboration

Problem solving

Education

HS diploma or equivalent

Tools

MyClubHub

Reporting tools

Job description

BGCAZ is seeking a Membership System Administrator to oversee the day‑to‑day management of the membership system. You will configure MyClubHub, support clubs and families, set up programs and registrations, and ensure data integrity and accurate financial processing.

The role requires collaboration across departments and ongoing user training, with a focus on improving system processes, reporting, and user experience.