Membership Operations Specialist - Data & Reporting

Taleo; Scottsdale, Northern (AZ, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

PTO and holidays

Tuition reimbursement

Professional development scholarship

Internships

Affordable medical, dental, vision

Medical FSA and Dependent Care FSA

Onsite medical clinic for employees

Mental health and wellness resources

Free employee meals or meal stipend

Free golf and tennis access

401K matching retirement plan

Job summary

Desert Mountain Club is seeking an Assistant Business Operations Manager (Membership) to support back-office accounting operations in Desert Mountain Club’s Scottsdale clubhouse. The role emphasizes transactional processing, reporting, and data integrity in a private club environment.

You will handle dues, payments, transfers, and onboarding, while maintaining databases and preparing periodic financial statements for management and committees.

Qualifications

• Minimum of 2 years of experience in accounting, financial analysis, business operations, financial administration, or a related field.
• Advanced proficiency in Microsoft Excel with Pivot Tables, advanced formulas, data validation, charts/graphs, reconciliation schedules, financial reporting worksheets, and data analysis.
• Excellent communication and customer service skills.
• Exceptional professional writing, editing, and proofreading skills, with the ability to independently prepare clear and accurate business correspondence, reports, agreements, presentations, and operational documentation with minimal editing.
• Ability to handle confidential information with discretion.
• Strong problem-solving, organizational, and analytical skills, with the ability to multitask, meet deadlines and maintain accuracy in a process-driven and fast-paced environment.
• Self-motivated with the ability to work independently, take initiative, exercise sound judgment, maintain confidentiality, and communicate effectively with individuals at all levels of the organization.
• Knowledge of database structures and accounting systems.
• Valid driver’s license meeting Club insurability standards required

Responsibilities

• Process and maintain member accounting transactions, including dues, payments, transfers, prorations, and automatic payments.
• Update and maintain membership databases, records, and transaction logs.
• Coordinate membership transfers, resignations, and onboarding/offboarding processes.
• Prepare and reconcile monthly and quarterly membership and financial reports.
• Administer member programs, including dues prepayments and hole-in-one payouts.
• Communicate membership updates with staff, HOA representatives, and members as needed.
• Assist with delinquency tracking, member communications, and collections processes.
• Prepare membership-related documents, agreements, and escrow instructions.
• Maintain records for special membership categories and related reporting.
• Prepare reports for management and membership committees.
• Support daily Pro Shop and accounting-related transactions.
• Assist with vendor account setup, tax documentation, and mobile credential administration.
• Prepare annual demographic and membership reports.

Skills

Advanced Excel

Communication skills

Writing/Editing

Analytical skills

Discretion/Confidentiality

Data analysis

Tools

Sage

POS Systems

Database management

Job description

Desert Mountain Club is seeking an Assistant Business Operations Manager (Membership) to support back-office accounting operations in Desert Mountain Club’s Scottsdale clubhouse. The role emphasizes transactional processing, reporting, and data integrity in a private club environment.

You will handle dues, payments, transfers, and onboarding, while maintaining databases and preparing periodic financial statements for management and committees.