Membership Support & Data Admin - Hybrid, Flexible Schedule

Wolf Trap Foundation For The Performing Arts; Vienna (VA); Hybrid; USD 15,000 - 21,000; Part time

Benefits offered by this job

Flexible schedule

403(b) Retirement Plan

Complimentary tickets

Discounts at Concessions and Gift Shop

Job summary

Wolf Trap Foundation for the Performing Arts is seeking a Membership Assistant to support the membership team with administrative tasks and provide excellent donor service. The role involves accurate data entry in Raiser's Edge, responding to donor inquiries by phone and email, and coordinating donor mailings and benefit materials.

The ideal candidate will have an Associate degree or equivalent and 1–2 years of experience in a nonprofit or board-relations environment, with strong communication,

Qualifications

• Associate’s degree or equivalent, transferrable work experience.
• 1-2 years’ experience as a seasoned assistant, Board relations or non-profit organization experience preferred.
• Excellent phone/interpersonal skills.
• Highly organized; strong attention to detail.
• Proficient in Microsoft Office; knowledge of The Raiser’s Edge preferred but not necessary.
• Sensitivity and commitment to the mission of Wolf Trap Foundation for the Performing Arts.

Responsibilities

• Enter confidential membership data into The Raiser’s Edge, the department’s donor tracking software.
• Provide excellent customer service over the phone and email to Wolf Trap Foundation members in response to questions about membership and benefits.
• Help coordinate mailings including donor acknowledgements and benefit materials.
• Assist with general administrative duties for membership as needed, including general phone support, proof reading, photocopying, faxing, filing, and assembling materials.
• Other duties as assigned.

Skills

Data entry

Phone skills

Organization

Microsoft Office

Raiser's Edge

Education

Associate degree or equivalent

Tools

The Raiser's Edge

Microsoft Office

Job description

Wolf Trap Foundation for the Performing Arts is seeking a Membership Assistant to support the membership team with administrative tasks and provide excellent donor service. The role involves accurate data entry in Raiser's Edge, responding to donor inquiries by phone and email, and coordinating donor mailings and benefit materials.

The ideal candidate will have an Associate degree or equivalent and 1–2 years of experience in a nonprofit or board-relations environment, with strong communication,