Donor Data Specialist — Raiser's Edge & Gifts

New Hope Housing, Inc.; Houston (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

New Hope Housing, Inc. is seeking an entry-level Donor Database Associate to support data integrity and gift processing in Raiser's Edge. You will collaborate with the Manager of Donor Relations and Finance to ensure accurate donor records and timely acknowledgments.

The role emphasizes attention to detail, strong communication with donors and internal teams, and flexibility to participate in fundraising events as needed.

Qualifications

• Bachelor’s degree or current enrollment in a related program.
• Strong interpersonal, organizational and analytical skills with clear communication.
• Flexibility to adapt to different funding organizations and changes.
• Professional presence that builds confidence with nonprofit partners.
• Ability to grow into a leadership role and work well in a team.
• Service-oriented attitude and commitment to accuracy and confidentiality.
• Proficiency with Raiser's Edge or other fundraising databases and MS Office.

Responsibilities

• Enter gifts, pledges, payments, and donor information into Raiser's Edge.
• Ensure gift entries comply with reporting standards and IRS guidelines.
• Manage online credit card processing for gifts and acknowledgments.
• Acknowledge and receipt gifts following IRS regulations.
• Create and manage online donation forms in Raiser's Edge NXT.
• Audit and clean donor records; run queries for fundraising needs.
• Collaborate with departments to ensure data accuracy across systems.
• Document stewardship actions and support events as needed.
• Support administrative tasks and donor communications.

Skills

Interpersonal skills

Organizational skills

Analytical skills

Verbal communication

Written communication

Flexibility

Leadership potential

Team player

Service-oriented

Independent work

Education

Bachelor’s degree or current enrollment in Bachelor’s program

Tools

Raiser's Edge

eTapestry

GiftMaker Pro

Microsoft Word

Microsoft Excel

PowerPoint

Job description

New Hope Housing, Inc. is seeking an entry-level Donor Database Associate to support data integrity and gift processing in Raiser's Edge. You will collaborate with the Manager of Donor Relations and Finance to ensure accurate donor records and timely acknowledgments.

The role emphasizes attention to detail, strong communication with donors and internal teams, and flexibility to participate in fundraising events as needed.