Membership Specialist Full Time

UFC GYM Pinellas Park; Florida; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Commission

Bonus based on performance

Employee discounts

Flexible schedule

Free uniforms

Paid time off

Training & development

Wellness resources

Careers Advancement Opportunities

Competitive Compensation

Job summary

A local gym in New York is looking for a Membership Specialist to enhance membership numbers through various outreach methods. The ideal candidate should possess strong customer service skills and sales experience, have a positive attitude, and enjoy fitness. Responsibilities include greeting members, answering queries, and ensuring an outstanding customer onboarding process. Join the team and contribute to a welcoming fitness environment.

Qualifications

• High school diploma or GED required.
• Previous customer service or sales experience preferred.
• Proficient in MS Office and other computer programs.

Responsibilities

• Greet members, guests, and prospective members as they arrive at the gym.
• Answer phone calls and assist members.
• Communicate with leads and potential members through calls, texts, emails, and in-person meetings.
• Provide an excellent onboarding experience.
• Assist members with resolving any concerns or complaints.

Skills

Customer service

Sales skills

Interpersonal communication

Organizational skills

Time management

Education

High school diploma/GED

Tools

MS Office

Job description

Benefits

• Commission
• Bonus based on performance
• Employee discounts
• Flexible schedule
• Free uniforms
• Paid time off
• Training & development
• Wellness resources
• Must have sales experience.
• Benefits/Perks
• Careers Advancement Opportunities
• Flexible Scheduling
• Competitive Compensation

Job Summary

We are seeking a Membership Specialist to join the team at our gym! As a Membership Specialist, your goal is to increase membership numbers through prospecting, member referrals, phone calls, and walk-in visits. The ideal candidate has excellent customer service and sales skills, a positive attitude, and a love of fitness.

Responsibilities

• Greet members, guests, and prospective members as they arrive at the gym
• Answer phone calls and assist members
• Communicate with leads and potential members through calls, texts, emails, and in-person meetings
• Provide an excellent onboarding experience
• Assist members with resolving any concerns or complaints

Qualifications

• High school diploma/GED required
• Previous customer service or sales experience
• Proficient in MS Office and other computer programs
• Positive, motivating, and effective interpersonal communication skills
• Excellent organizational and time management skills