Membership Specialist

UFC GYM - Whitestown, IN; Honolulu (HI); Presencial; USD 35.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus based on performance

Competitive salary

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Training & development

Wellness resources

Free gym membership

Discounted recertifications

Descripción de la vacante

UFC GYM - Whitestown, IN is seeking a Membership Specialist to promote fitness membership growth and build community relationships. The role involves generating leads, guiding prospective members, and providing exceptional service to help them start their fitness journey.

Ideal candidates possess sales experience, strong communication skills, and a self-motivated attitude. We offer competitive salary options, performance bonuses, and an array of employee benefits.

Formación

• Strong understanding of sales practices; previous fitness, retail, or hospitality experience preferred.
• Excellent interpersonal communication and ability to build rapport.
• Basic computer proficiency and comfort using lead management software.
• Self-starter with a 'can-do' attitude in a fast-paced environment.

Responsabilidades

• Actively generate leads through phone calls and community outreach.
• Manage sales pipeline to meet appointment and guest goals.
• Deliver tours to guests, showcasing the facility and programs.
• Present membership options and assist with enrollment.
• Provide a welcoming experience for all gym entrants.
• Follow up with new members to ensure goal achievement.
• Represent the UFC GYM brand authentically in the community.
• Collaborate with coaching and operations teams for seamless onboarding.
• Accurately track leads and sales data in management systems.
• Maintain a clean and professional environment for members.

Descripción del empleo

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Training & development
• Wellness resources

We Empower the Fighting Spirit in You!

The Membership Specialist is the primary growth driver for our community. You are responsible for sharing the UFC GYM mission, building relationships with prospective members, and helping them start their fitness journey through effective sales, outreach, and high-energy service.

What We Offer

• Competitive Base Salary + Commission & Bonuses
• Comprehensive Benefits: Health, Dental, and Vision insurance (for eligible employees).
• Growth: Tuition assistance and clear opportunities for career advancement.
• Perks: Free gym membership, employee discounts, and free or discounted recertifications (NASM, ACE, ISSA).

Key Responsibilities

Sales & Community Outreach

• Lead Generation: Actively generate new leads through productive phone calls, community outreach, and social media engagement.
• Appointment Setting: Manage your sales pipeline to consistently hit daily and monthly appointment and guest goals.
• The Fitness Tour: Deliver a world-class tour to 100% of guests, showcasing our MMA-inspired facility and training programs.
• Closing: Confidently present membership options and help new members enroll in the plan that best fits their goals.

Member Experience & Engagement

• First Impressions: Provide a welcoming, informative, and high-energy experience for every person who enters the gym.
• Member Integration: Follow up with new members after enrollment to ensure they are utilizing the club and meeting their fitness targets.
• Brand Ambassador: Represent the UFC GYM brand with authenticity and passion in the club and the local community.

Operations & Teamwork

• Collaboration: Work closely with the coaching and operations teams to ensure a seamless "hand-off" for new members.
• Data Integrity: Accurately track leads, guest data, and sales activity in the gym management system.
• Club Standards: Assist in maintaining a clean, safe, and professional environment for all members and guests.

Qualifications

• Experience: Strong understanding of sales practices; previous experience in fitness, retail, or hospitality is highly preferred.
• Skills: Excellent interpersonal communication and the ability to build rapport quickly with diverse groups of people.
• Technical: Basic computer proficiency and comfort using lead management software.
• Traits: A self-starter with a "can-do" attitude who thrives in a fast-paced, team-oriented environment.