Membership Service Representative (closer)

Crunch Fitness; Waterford Charter Township (MI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee discount

Job summary

Crunch Fitness is seeking a front desk agent in Michigan for a part-time, in-person role. You’ll greet members, manage check-ins, and drive membership sales while providing excellent service and information on gym services and equipment.

The position involves handling appointments, tours, and daily records in Crunch Fitness systems, with shifts including evenings. A friendly, growth-minded team environment awaits."

Qualifications

• Experience at a front desk or member-facing role in a fitness/sports environment.
• Ability to generate memberships and appointments through referrals, demos, and calls.
• Strong knowledge of gym services and equipment to inform members.

Responsibilities

• Create a positive environment for members at the front desk.
• Generate appointments through referrals, networking, demos, and calls.
• Conduct gym tours and enroll prospects in memberships.
• Inform members about services and equipment, answering questions.
• Continually promote membership services during sales presentations.
• Maintain accurate records in Crunch Fitness VFP master systems.
• Perform daily facility walkthroughs to ensure cleanliness.

Skills

Customer service

Sales

Scheduling

Communication

Tools

CRM/VFP master systems

TI log

Job description

Job description:

Here we grow again! We are looking for an amazing front desk agent to join our team with game changing career opportunities!

Crunch Fitness is the fastest growing fitness company in the industry. We are expanding at an unprecedented pace across the globe. Currently we’re looking for passionate team members to help power the growth of our Michigan market. Our growth is your opportunity to learn and grow with us.

If you’re passionate about changing people’s lives, dedicated, and love to have fun we’d love to connect with you. We are a growth mindset company that invests equally in our people and our product.

Job Responsibilities

• Create a positive and inclusive environment for members checking in or seeking service at the front desk.

• Generate appointments through member referrals, networking, formal presentation, public demonstrations, master systems and phone calls.

• Follow up on prospects, conduct gym tours for all prospects and enroll them in a gym membership

• Be knowledgeable of membership services and gym equipment to effectively inform members and answer any questions.

• Continuously sell membership services as part of their regular sales presentation

• Maintain accurate records using Crunch Fitness VFP master systems (TI log, Club Activity, Web Leads, Production Book).

• Conduct daily facility walk around to ensure the cleanliness of the facility

Job Type: Part-time

Benefits:

• Employee discount

Shift:

• 4 hour shift
• 8 hour shift
• Evening shift

Work Location: In person

Website: www.primetimefitness.org