Member Service Representative

Primetime Fitness; Michigan; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discount

Job summary

Crunch Fitness is seeking a friendly front desk agent for our Michigan clubs. This part-time, in-person role welcomes members, handles check-ins, and supports sales activities.

You will generate appointments, tour prospects, enroll members, keep records, and maintain a clean facility. Shifts include 4-hour and 8-hour blocks with mornings and evenings; in-person work required, with employee discount as a perk.

Qualifications

• Front desk or customer service experience is a plus.
• Friendly, customer-focused attitude.
• Ability to upsell and promote memberships.

Responsibilities

• Create a positive and inclusive environment for members checking in or seeking service at the front desk.
• Generate appointments through member referrals, networking, formal presentation, public demonstrations, master systems and phone calls.
• Follow up on prospects, conduct gym tours for all prospects and enroll them in a gym membership.
• Be knowledgeable of membership services and gym equipment to effectively inform members and answer any questions.
• Continuously sell membership services as part of their regular sales presentation.
• Maintain accurate records using Crunch Fitness VFP master systems (TI log, Club Activity, Web Leads, Production Book).
• Conduct daily facility walk around to ensure the cleanliness of the facility.

Job description

Job description:

Here we grow again! We are looking for an amazing front desk agent to join our team with game changing career opportunities!

Crunch Fitness is the fastest growing fitness company in the industry. We are expanding at an unprecedented pace across the globe. Currently we’re looking for passionate team members to help power the growth of our Michigan market. Our growth is your opportunity to learn and grow with us.

If you’re passionate about changing people’s lives, dedicated, and love to have fun we’d love to connect with you. We are a growth mindset company that invests equally in our people and our product.

Job Responsibilities

• Create a positive and inclusive environment for members checking in or seeking service at the front desk.

• Generate appointments through member referrals, networking, formal presentation, public demonstrations, master systems and phone calls.

• Follow up on prospects, conduct gym tours for all prospects and enroll them in a gym membership

• Be knowledgeable of membership services and gym equipment to effectively inform members and answer any questions.

• Continuously sell membership services as part of their regular sales presentation

• Maintain accurate records using Crunch Fitness VFP master systems (TI log, Club Activity, Web Leads, Production Book).

• Conduct daily facility walk around to ensure the cleanliness of the facility

Job Type: Part-time

Benefits

• Employee discount

Shift: 4 hour shift
8 hour shift

Evening shift

Morning shift

Work Location: In person
Website: www.primetimefitness.org