Membership Sales Representative

Fitness Formula Clubs (FFC); Union, Northern (NJ, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k)

401(k) matching

Dental insurance

Employee discounts

Club Membership: Complimentary access

Job summary

Fitness Formula Clubs (FFC) Union Station is seeking a Membership Sales Representative to drive membership growth and deliver exceptional service to prospective members.

You will conduct needs analyses, present benefits, and invite prospects to join. The role involves tours, pipeline management, and relationship marketing to maximize referrals and close sales.

Qualifications

• At least 2 years of sales or fitness industry experience.
• Demonstrated passion for health and fitness.
• Excellent verbal and written communication abilities.
• Proficient in following a structured sales process and closing sales.
• Able to work during month-end closeout periods.
• Comfortable engaging with prospective members by phone and in person.
• Strong with Excel, Google Docs, and email.

Responsibilities

• Meet and exceed sales and net membership goals.
• Conduct needs analyses and present membership benefits aligning with prospects' wants.
• Build relationships and drive engagement through tours, pipeline management, and referral strategies.
• Maintain and track CRM, contracts, and forms; monitor lead sources and objections.
• Support community outreach and generate self-driven leads up to 50%.
• Network with members to maximize referrals and promote promotions.
• Stay informed on competition and industry trends.
• Process membership contracts accurately and promptly.
• Attend meetings and training sessions.

Skills

Sales experience

Health & fitness passion

Communication skills

Sales process

Closeout readiness

Phone and in-person engagement

Tools

Excel

Google Docs

Email

Job description

Benefits

• Health insurance


• Paid time off


• Vision insurance


• 401(k)


• 401(k) matching


• Dental insurance


• Employee discounts

Position

Membership Sales Representative

Location

FFC Union Station

Compensation

A 90-day stipend equivalent to a $50,000 base will be guaranteed as a draw against commissions. After 90-days the compensation is based on performance and includes an annual base salary of $39,500 plus bonuses and commissions which are paid every two weeks. Annual earning potential ranges from $55k - $75K.

Essential Job Functions

• Meet and exceed sales and net membership goals


• Conduct a thorough needs analysis, present membership benefits that match the prospects' needs/wants, and invite prospects to become members of the club


• Build relationships and meet the needs of prospective members through engagement such as identifying needs, club tours, pipeline management, and relationship marketing strategies


• Maintain proper use of CRM database, contracts, and forms. Effectively track the lead source and missed sales to understand objections and establish a course of contact


• Assist in community outreach and power prospect up to 50% self-generated leads by attending networking, neighborhood, chamber, business after hours, and open house events


• Network with members and guests to maximize referrals. Consistently promote and present new member and existing member referral promotions


• Maintain knowledge of competition and industry trends


• Process all membership contracts/paperwork in a timely and accurate manner


• Attend all membership and team meetings and training sessions

Qualifications

• At least 2 years of previous experience in the sales or fitness industry is required


• Passion for health and fitness


• High-level verbal and written communication ability


• Proficient in following a sales process and comfortable “Asking for the Sale”


• Ability to work during “Closeout” (last 3 days of every month)


• Comfortable interacting with prospective club members on the phone and in-person


• Strong working knowledge of Excel, Google Docs, and email
  
• Ability to walk up and down stairs and lift a minimum of 10 lbs. with or without reasonable accommodation

What We Offer

• Insurance: Medical, Dental, and Vision through Blue Cross Blue Shield of Illinois


• 401K: Company match


• Life Insurance: Company-paid


• Professional Development: FFC matches 50% of educational costs up to $200/year


• Fitness Education: Discounts on certifications (e.g., Pilates, Yoga, Personal Trainer)


• Continued Education: Access to FFC University courses and discounted certifications

Other Perks

• Club Membership: Complimentary access to all FFC locations.


• Discounts: 25% off Spa, Retail, and Fitness classes.


• Employee Appreciation: Programs and benefits like Pet Insurance, T-Mobile discounts, and more.


• Inclusive Culture: A welcoming and diverse team environment.