Membership sales Lead $16-$18

Massage Envy; Tampa (FL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Employee discount

Employee Assistance Program

Product/service training

Bonuses & commissions

Job summary

Massage Envy Carrollwood in Tampa is seeking a natural leader to inspire and drive a team of caring professionals. You will manage day-to-day operations, guide the team, grow memberships, promote retail, and ensure a safe, therapeutic environment.

This full-time role offers competitive base pay, bonuses/commissions, employee discounts, and comprehensive training; you will build relationships with members and guests while meeting performance goals and delivering exceptional experiences.

Qualifications

• Have management and/or sales experience in a personal service environment.
• Able to coach and support a team to achieve goals.
• Provide professional, constructive feedback and keep employees engaged.

Responsibilities

• Manage all operational and sales aspects including driving memberships and promoting retail.
• Assist the Clinic Manager in overseeing daily operations.
• Set goals, prioritize work and analyze business performance.
• Resolve customer challenges while maintaining a safe, therapeutic environment.
• Develop relationships with employees, members and guests; review performance.
• Monitor and analyze sales performance metrics.

Skills

Leadership

Sales

Coaching

Customer service

Job description

Where Better Careers Begin!

Massage Envy - Carrollwood: 10905 N Dale Mabry Hwy, Tampa, FL 33618

Are you a natural leader who loves to inspire others to succeed?

At the Massage Envy Carrollwood, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

Day-to-Day:

• Manage all operational and sales aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
• Assist the Clinic Manager in overseeing the daily operations
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests
• Monitor and analyze sales performance metrics

Perks & Pay:

• Competitive base pay of $15 - $18 / hour plus bonuses and commissions
• Employee Assistance Program
• In-depth product and service training
• Employee discount on products and services

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Culture & Support:

• Award programs (like Manager of the Year)
• Leadership Training and Development that is invested in YOUR success
• A caring community that strives to celebrate individuality and share knowledge

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.

Job Type: Full-time

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Experience:

• Lead: 1 year (Preferred)

Work Location: In person