General Manager-Sales & Operations

Massage Envy; Tampa (FL); Vor Ort; USD 50.000 - 60.000; Vollzeit

Benefits dieser Stelle

Bonus opportunities

Paid time off

Referral program

Employee assistance program

Flexible scheduling

Training & development

Free massage or service monthly

Employee discount

Zusammenfassung

Massage Envy Carrollwood is hiring a Spa Manager – Sales & Operations to lead daily operations, drive memberships and retail, and coach a caring team in a face-to-face, in-person setting.

Role offers both full-time and part-time schedules with flexible hours, training, and a monthly complimentary service. The position emphasizes leadership, customer experience, and workplace culture across the franchise.

Qualifikationen

• Have management and/or sales experience in a personal service environment such as a spa, salon, or gym.
• Are natural leaders who can build relationships while motivating, coaching and supporting a team.
• Can have tough conversations in a professional and constructive manner.
• Can create a strong workplace culture where employees feel valued and recognized.

Aufgaben

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, and compliance.
• Set goals, prioritize work, and analyze business performance to drive growth.
• Resolve customer challenges while maintaining a safe, therapeutic environment.
• Empower team members with training and clear performance expectations.
• Develop positive relationships with employees, members, and guests.

Kenntnisse

Sales leadership

Customer service

Team coaching

Relationship building

Jobbeschreibung

TITLE: Spa Manager – Sales & Operations: Full-Time + Part-Time

Be Empowered to Lead the Way to Wellness

At the Massage Envy Carrollwood franchise, we encourage you to be your best while you

inspire a team of caring professionals to help others feel their best.

Perks & Pay:

• Competitive base pay of $50,000 to $60,000 plus bonuses.

• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare, or stretch service each month
• Discounted products

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Day-to-Day:

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, and more.
• Strive for continuous growth by setting goals, prioritizing work, and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Culture & Support:

• Award programs (like Manager of the Year)
• Leadership Training and Development that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

Are you ready to lead the charge to help people feel their best? Are you looking to take your career to the next level? Join our team and be empowered to build your skills, embrace your purpose, and grow your career.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Benefits:

• Employee discount
• Paid time off

Work Location: In person