Membership Sales & Engagement Lead

Phillip and Patricia Frost Museum of Science; Miami (FL); On-site; USD 40,000 - 50,000; Full time

Job summary

A community science museum in Miami is seeking a full-time Membership Sales Lead. In this role, you will drive member growth and engagement through effective sales strategies and customer service. Responsibilities include converting guests into members, managing transactions using Tessitura CRM, overseeing communication, and supporting membership events. The ideal candidate is detail-oriented, sales-driven, and fluent in English and Spanish.

Qualifications

• At least 1 year of experience in a comparable role, or equivalent education.
• Preferred experience in sales, customer service, marketing, or with membership organizations.

Responsibilities

• Engage guests to convert them into members, track sales performance.
• Manage member transactions using Tessitura and maintain data accuracy.
• Process membership cards and provide customer service.
• Support member events and ensure a welcoming environment.

Skills

Experience with Tessitura CRM

Proficient in Microsoft Office Suite

Bilingual in English and Spanish

Highly organized

Detail-oriented

Education

1 year in a comparable role

Experience in sales or customer service

Job description

A community science museum in Miami is seeking a full-time Membership Sales Lead. In this role, you will drive member growth and engagement through effective sales strategies and customer service. Responsibilities include converting guests into members, managing transactions using Tessitura CRM, overseeing communication, and supporting membership events. The ideal candidate is detail-oriented, sales-driven, and fluent in English and Spanish.