Membership Sales Associate (Program Advisor)- San Antonio

Stretchlab San Antonio; San Antonio (TX); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Competitive base hourly pay

Commission on collected revenue

Employee discounts on retail and services

Career growth opportunities

Job summary

StretchLab San Antonio is hiring a Sales Associate (Program Advisor) to drive membership growth and provide a world-class client experience. The ideal candidate will have strong sales and communication skills, experience in a sales-driven environment, and basic CRM proficiency. This role requires flexibility in scheduling, including evenings and weekends. Compensation is competitive with base pay plus commission and offers career advancement opportunities within the company.

Qualifications

• Strong sales, communication, and interpersonal skills are essential.
• Confidence in presenting and closing sales is required.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Drive sales and revenue growth through effective sales cycle execution.
• Generate leads through outreach and maintain client relationships.
• Support studio operations and maintain accurate records.

Skills

Strong sales skills

Communication skills

Interpersonal skills

Basic computer proficiency

CRM proficiency

Tools

ClubReady (CRM)

Job description

Sales Associate (Program Advisor) - San Antonio

Location: San Antonio, TX (Multiple Locations); Job Type: Full-Time / Part-Time; Reports To: Studio General Manager; Compensation: Base Pay + Commission

Who We Are

StretchLab is the industry leader in one-on-one assisted stretching. Our mission is to help people move better, feel better, and live better through a structured, results-driven approach to mobility.

About The Role

We are hiring Sales Associates (Program Advisors) who are driven to grow our membership base, execute a proven sales process, and deliver a world‑class client experience.

This is a sales-focused role, not a front desk position.

Responsibilities

• Following up with leads
• Booking first visit assessments
• Supporting the in‑studio experience
• Closing clients into personalized stretch programs

You will report directly to the Studio General Manager and play a key role in achieving studio revenue and membership goals.

What You’ll Do

• Drive Sales & Revenue Growth: Execute the full sales cycle: lead follow‑up → appointment booking → in‑studio support → closing
• Recommend the right program based on client goals (not just a one‑time service)
• Achieve monthly targets for: Appointments booked, Shows, New Membership Units (NMUs), Starter Packs
• Maintain a 50%+ close rate on qualified prospects
• Generate Leads & Build Community:
• Perform daily outreach to new and existing leads (calls, texts, emails)
• Meet and exceed activity expectations: 50+ prospect contacts per day; Weekly text and email campaigns; Consistent social media engagement
• Help drive organic leads through referrals, events, and partnerships
• Participate in and support local marketing events and pop‑ups
• Deliver an Exceptional Client Experience:
• Ensure every client interaction is professional, welcoming, and educational
• Reinforce the value of consistency, progression, and long‑term results
• Build relationships that drive retention and referrals
• Support Studio Operations:
• Use ClubReady (CRM) to manage leads, appointments, and sales tracking
• Maintain accurate records and follow‑ups
• Support studio cleanliness and organization
• Participate in team trainings and performance coaching

What We’re Looking For

Must‑Have Skills

• Strong sales, communication, and interpersonal skills
• Confidence in presenting and closing
• Ability to multitask and stay organized in a fast‑paced environment
• Basic computer and CRM proficiency

Preferred Experience

• Sales experience (fitness, wellness, retail, or service industry)
• Experience with CRM systems (ClubReady, Club OS, etc.)
• Interest in fitness, health, or mobility

Who You Are

• You take ownership of your results
• You are goal-driven and competitive
• You are comfortable having direct sales conversations
• You understand that activity drives performance
• You are coachable and committed to improving daily
• You thrive in a team‑first, high‑accountability environment

Schedule Requirements

Flexible schedule (full‑time or part‑time); Must be available for evenings and weekends; Availability may vary based on studio and event needs.

Compensation & Benefits

• Competitive base hourly pay (based on experience)
• Commission on collected revenue
• Career growth opportunities into leadership roles
• Employee discounts on retail and services

Growth Opportunities

• Assistant Sales Manager
• General Manager
• Multi‑Unit Leadership Roles

Our Culture

At StretchLab San Antonio, everyone is responsible for results. We operate on clear expectations and performance standards. Success comes from consistent execution of the fundamentals—and we support our team with the training, coaching, and systems to win.

One Team. One Standard. Beyond Reproach.

Equal Opportunity Employer

StretchLab San Antonio is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.