Membership Sales

ADP, Inc.; Oceanport (NJ); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Access to fitness facilities

Job summary

The Fort Athletic Club in Oceanport, NJ is seeking a part-time Membership Consultant to drive new member acquisition and retention. You will manage the sales process from inquiry to close, conduct tours, and promote memberships with a focus on service and relationship-building.

You will generate leads, follow up promptly, and collaborate with the Sales Director to meet monthly targets. The role requires strong communication, a friendly demeanor, and flexibility to work nights, weekends, and

Qualifications

• Proven track record in sales, preferably in fitness or wellness.
• Excellent communication skills, verbal and written.
• Strong customer service orientation and friendly demeanor.
• Ability to work flexible hours, including nights, weekends and holidays.
• High school diploma; additional education in sales or fitness-related fields is advantageous.

Responsibilities

• Actively promote membership and services to achieve monthly sales targets.
• Engage with potential members in-person and over the phone to understand goals and recommend packages.
• Lead generation: implement strategies to attract prospective members; follow up promptly.
• Build relationships with current and prospective members to enhance retention.
• Conduct facility tours for prospective members, showcasing staff, amenities, and services.
• Assist in processing new membership applications and payments accurately.
• Support marketing initiatives and events to drive membership growth.

Skills

Sales experience

Communication skills

Customer service

Flexibility

Education

High school diploma

Job description

The Fort Athletic Club, Oceanport, NJ, US

11 days ago Requisition ID: 1044

Salary Range: $20.00 To $20.00 Hourly

Membership Consultant

Overview:

The Membership Consultant is responsible for new member acquisition and retention through effective lead generation, follow-up, relationship management, and personalized customer service. This role owns the sales process from inquiry to close to onboarding. This position requires a self-motivating high producer with strong and effective communication skills.

Key Responsibilities:

• Actively promote membership and services to achieve monthly sales targets.
• Engage with potential members both in-person and over the phone to understand their fitness goals and recommend appropriate membership packages.
• Work closely with the Sales Director to meet and exceed goals.
• Lead Generation:
• Implement lead generation strategies to attract prospective members.
• Follow up on leads generated through referrals, inquiries, and outreach efforts promptly and professionally.
• Generate leads through prospecting inside and outside the club.
• Customer Relationship Management:
• Build strong relationships with current and prospective members to enhance retention and satisfaction.
• Address member inquiries, concerns, and feedback in a timely and efficient manner.
• Tour Management:
• Conduct facility tours for prospective members - showcasing staff, amenities, equipment, and services.
• Knowledgeable across all membership options, amenities, services and club offerings.
• Maintain accurate records of membership sales, leads, and member interactions using our software systems.
• Assist in processing new membership applications and payments and member changes promptly with accuracy and efficiency.
• Promotions and Events:
• Support marketing initiatives and promotional events to drive membership growth and enhance member experience.
• Participate in community outreach activities to increase club awareness and create new business opportunities.

Requirements:

• Proven track record in sales - preferably in the fitness or wellness industry.
• Excellent communication skills, both verbal and written.
• Strong customer service orientation with a friendly and approachable demeanor.
• Ability to work flexible hours, including nights, weekends and holidays as needed.
• Knowledge of fitness, training, classes, and wellness programs is a plus.
• High school diploma; additional education in sales or fitness-related fields is advantageous.

Attributes:

• Goal-oriented and results-driven.
• Ability to work independently and as part of a team.
• Enthusiasm for fitness and helping people achieve their health goals.
• Strong organizational skills with attention to detail.
• Professionalism - internally and externally.
• Access to fitness facilities and wellness programs.
• Opportunities for professional development and career advancement within our organization.

Compensation:

• Part Time Position, 20 hours Per Week
• A flat rate commission based on memberships sold
• 20% of month-to-month memberships' first payment, paid monthly