Membership & Outreach Specialist

The Pennsylvania State University; State College (Centre County); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

On-campus job

Flexible schedule

Job summary

The Pennsylvania State University is seeking a Work Study Membership and Outreach Attendant to support Campus Recreation. This on-campus role emphasizes customer service, guiding guests, and assisting with membership and program registrations.

You must be a Penn State student with a Federal Work-Study award and the ability to conduct facility tours, answer inquiries, and help patrons in person or by phone. The position runs for the 26-27 academic year with a starting wage of $13.00 per hour.

Qualifications

• Must successfully complete a criminal background check.
• Ability to positively interact with patrons and employees alike.
• Strong critical thinking skills.

Responsibilities

• Greeting patrons with a friendly and welcoming demeanor.
• Conduct membership and locker sales transactions and process program registrations efficiently.
• Troubleshooting issues with membership and locker sales and renewals.
• Provide exceptional customer service by answering inquiries about Campus Recreation programs and services and directing patrons to appropriate staff when needed.
• Assist in answering telephones and engage with patrons face-to-face.
• Conduct facility tours for guests.
• Promote Penn State Campus Recreation memberships, programs, and services to the community.
• Complete other duties as assigned by supervisor.

Skills

Customer service

Communication

Telephone etiquette

Patron interaction

Job description

The Pennsylvania State University is seeking a Work Study Membership and Outreach Attendant to support Campus Recreation. This on-campus role emphasizes customer service, guiding guests, and assisting with membership and program registrations.

You must be a Penn State student with a Federal Work-Study award and the ability to conduct facility tours, answer inquiries, and help patrons in person or by phone. The position runs for the 26-27 academic year with a starting wage of $13.00 per hour.