Campus Recreation Membership & Outreach Assistant

Penn State University; University Park (TX); On-site; USD 15,000 - 21,000; Part time

Job summary

Penn State University is seeking a Work-Study Membership and Outreach Attendant to greet patrons, handle membership and program registrations, and provide excellent customer service on the University Park campus.

This role supports Campus Recreation programs, conducts tours, and helps guests navigate facilities while adhering to department policies. The position is part-time and aligned with Federal Work Study opportunities for eligible students.

Qualifications

• Must successfully complete a criminal background check.
• Ability to positively interact with patrons and employees alike.
• Strong critical thinking skills.

Responsibilities

• Greet patrons in a friendly manner.
• Process membership and locker sales transactions and registrations.
• Troubleshoot sales and renewals issues.
• Answer inquiries and direct patrons to staff as needed.
• Handle phone calls and engage with patrons face-to-face.
• Provide facility tours to guests.
• Promote Campus Recreation memberships and programs to the community.
• Perform other duties as assigned by supervisor.

Skills

Customer service

Communication

Problem solving

Job description

Penn State University is seeking a Work-Study Membership and Outreach Attendant to greet patrons, handle membership and program registrations, and provide excellent customer service on the University Park campus.

This role supports Campus Recreation programs, conducts tours, and helps guests navigate facilities while adhering to department policies. The position is part-time and aligned with Federal Work Study opportunities for eligible students.