Assistant Business Operations Manager (Membership)

Kinsley Power Systems; Scottsdale (AZ); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

PTO & holidays

Education scholarship

Tuition reimbursement

Mentorship program

Internships

Medical coverage

Dental coverage

Vision coverage

401K matching

Employee meals

Golf and tennis access

Retail discounts

Pet insurance

Job summary

Desert Mountain Club in North Scottsdale, AZ seeks an Assistant Business Operations Manager (Membership) to support the Membership Operations Manager. This back-office role handles tracking dues, processing payments, maintaining databases, and generating financial reports.

You will work with confidential data, prepare documentation, and coordinate onboarding/offboarding plus memberships. Strong Excel, data analysis, and communication skills are essential for success.

Qualifications

• Minimum of 2 years of experience in accounting, financial analysis, business operations, financial administration, or a related field.
• Advanced proficiency in Microsoft Excel, including Pivot Tables, advanced formulas, data validation, charts/graphs, reconciliation schedules, financial reporting worksheets, and data analysis.
• Excellent communication and customer service skills.
• Exceptional professional writing, editing, and proofreading skills, with the ability to independently prepare clear and accurate business correspondence, reports, agreements, presentations, and operational documentation with minimal editing.
• Ability to handle confidential information with discretion.
• Strong problem-solving, organizational, and analytical skills, with the ability to multitask, meet deadlines and maintain accuracy in a process-driven and fast-paced environment.
• Self-motivated with the ability to work independently, take initiative, exercise sound judgment, maintain confidentiality, and communicate effectively with individuals at all levels of the organization.
• Knowledge of database structures and accounting systems.
• Valid driver’s license meeting Club insurability standards required

Responsibilities

• Process and maintain member accounting transactions, including dues, payments, transfers, prorations, and automatic payments.
• Update and maintain membership databases, records, and transaction logs.
• Coordinate membership transfers, resignations, and onboarding/offboarding processes.
• Prepare and reconcile monthly and quarterly membership and financial reports.
• Administer member programs, including dues prepayments and hole-in-one payouts.
• Communicate membership updates with staff, HOA representatives, and members as needed.
• Assist with delinquency tracking, member communications, and collections processes.
• Prepare membership-related documents, agreements, and escrow instructions.
• Maintain records for special membership categories and related reporting.
• Prepare reports for management and membership committees.
• Support daily Pro Shop and accounting-related transactions.
• Assist with vendor account setup, tax documentation, and mobile credential administration.
• Prepare annual demographic and membership reports.

Skills

Accounting experience

Excel proficiency

Data analysis

Effective communication

Confidentiality

Organizational skills

Independent work

Database systems knowledge

Driver's license

Tools

Sage

POS systems

Accounting software

Job description

Desert Mountain Club is seeking a highly analytical, detail-oriented professional to serve as our Assistant Business Operations Manager (Membership).

As a certified Great Place to Work® and one of Arizona’s premier employers, Desert Mountain offers year-round stability, outstanding benefits, and opportunities for long-term career growth within the accounting operations.

In this role, you’ll be responsible for supporting the Membership Operations Manager. This position is a back-office business operations role focused on accounting transactions, reconciliations, reporting, database administration, contract and transaction documentation, escrow coordination, and data analysis. The successful candidate will spend the majority of each day working with financial records, spreadsheets, databases, reports, membership transactions, and operational data rather than in a customer-facing capacity.

QUALIFICATIONS

• Minimum of 2 years of experience in accounting, financial analysis, business operations, financial administration, or a related field.
• Advanced proficiency in Microsoft Excel, including experience with Pivot Tables, advanced formulas, data validation, charts/graphs, reconciliation schedules, financial reporting worksheets, and data analysis.
• Excellent communication and customer service skills.
• Exceptional professional writing, editing, and proofreading skills, with the ability to independently prepare clear and accurate business correspondence, reports, agreements, presentations, and operational documentation with minimal editing.
• Ability to handle confidential information with discretion.
• Strong problem-solving, organizational, and analytical skills, with the ability to multitask, meet deadlines and maintain accuracy in a process-driven and fast-paced environment.
• Self-motivated with the ability to work independently, take initiative, exercise sound judgment, maintain confidentiality, and communicate effectively with individuals at all levels of the organization.
• Knowledge of database structures and accounting systems.
• Valid driver’s license meeting Club insurability standards required

BENEFITS

Join one of the Top 10 Platinum Clubs of America and enjoy exceptional benefits and perks, including:

• Competitive pay
• PTO, Sick Pay, Holiday Pay, and Paid Parental Leave
• Annual Education Scholarship
• Tuition Reimbursement, Professional Development Scholarship
• Mentorship Program
• Internships
• Affordable medical, dental, and vision coverage
• Medical FSA and Dependent Care FSA
• FREE onsite medical clinic to all employees & their dependents
• Mental health, wellness, and virtual care resources
• FREE employee meals during shifts or meal stipend
• FREE golf and tennis
• Matching Retirement 401K Plan
• Retail discounts
• Pet insurance

*Please note, benefits are dependent on your DOL Status (ex. Full-Time, Part-Time, Seasonal).

JOB DETAILS

Responsibilities:

• Process and maintain member accounting transactions, including dues, payments, transfers, prorations, and automatic payments.
• Update and maintain membership databases, records, and transaction logs.
• Coordinate membership transfers, resignations, and onboarding/offboarding processes.
• Prepare and reconcile monthly and quarterly membership and financial reports.
• Administer member programs, including dues prepayments and hole-in-one payouts.
• Communicate membership updates with staff, HOA representatives, and members as needed.
• Assist with delinquency tracking, member communications, and collections processes.
• Prepare membership-related documents, agreements, and escrow instructions.
• Maintain records for special membership categories and related reporting.
• Prepare reports for management and membership committees.
• Support daily Pro Shop and accounting-related transactions.
• Assist with vendor account setup, tax documentation, and mobile credential administration.
• Prepare annual demographic and membership reports.

Physical Requirements & Working Conditions:

• Required to sit constantly.
• Required to occasionally stand and walk.
• Ability to operate a motor vehicle or other vehicle.
• Typical work hours – Monday-Friday 8am to 5pm, additional hours required during month end closing.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OUR COMPANY

Desert Mountain Club is one of the nations premier private clubs, located in the scenic foothills of North Scottsdale, Arizona. Spanning more than 8,000 acres, Desert Mountain features:

• Seven signature golf courses (six of which are Jack Nicklaus & a par 54 championship course)
• Seven distinctive clubhouses with unique dining and banquet experiences.
• An award-winning spa, fitness center, tennis, pickleball, and swim facility.
• Dozens of hiking and biking trails

What truly sets Desert Mountain apart is our people. We foster a culture built on care, respect, teamwork, wellbeing, and growth where teammates feel valued and proud to be part of the team.

Desert Mountain Club is proud to be an Equal Opportunity Employer committed to fostering a workplace built on inclusion, respect, and opportunity for all teammates.

Keywords: (Assistant Membership Operations Manager, Accounting Support, Reconciliations, Reconciliation, Financial Reporting, Member Billing, Billing, Dues Processing, Transaction Processing, Accounts Administration, Sage, POS Systems, Database Management, Database, Contracts, Compliance, Accounting, Policy and Procedures, Writing, Write, Trends, Demographic, Data Entry Accuracy, Spreadsheet Management, Create, Creating, Creation, Charts, Graphs, Pivot Tables, Reporting, Analytics, Customer Service, Member Relations, Golf Club, Clubs, Private Golf Club, Hospitality, Hotel, Resort, Country Club, Scottsdale, North Scottsdale, Phoenix, North Phoenix, Carefree, Cave Creek, Arizona, Southwest).