Membership & Guest Services Specialist

YMCA of Greater Dayton; Englewood (OH); Presencial; USD 15.000 - 18.000; A tiempo parcial

Descripción de la vacante

The YMCA of Greater Dayton is seeking a Part-Time Non-Exempt Member Services Desk Associate at Kleptz YMCA in Englewood, Ohio. You will provide exceptional member service, process memberships, registrations, and related transactions, and assist prospective members with facility tours.

Ideal candidates are 18+, have a high school diploma or GED, and bring one year of customer service experience; a 2-year degree or related experience is preferred.

Formación

• Must be 18 years of age and have a high school diploma or GED.
• A 2-year degree or applicable experience is preferred.
• One year or more of related customer service experience required.

Responsabilidades

• Provides excellent member service at the Member Services Desk.
• Performs membership sales, changes, cancellations, and all member transactions including program registration.
• Follows Member Service Desk processes and systems.
• Conducts tours of the facility for prospective members and guests.
• Maintains excellent telephone communication and handles monetary transactions with reconciliation.
• Builds relationships with members and proactively solves problems.

Conocimientos

Customer service

Communication skills

Telephone skills

Membership sales

Educación

High school diploma or GED

2-year degree or relevant experience preferred

Descripción del empleo

The YMCA of Greater Dayton is seeking a Part-Time Non-Exempt Member Services Desk Associate at Kleptz YMCA in Englewood, Ohio. You will provide exceptional member service, process memberships, registrations, and related transactions, and assist prospective members with facility tours.

Ideal candidates are 18+, have a high school diploma or GED, and bring one year of customer service experience; a 2-year degree or related experience is preferred.