Membership & Guest Services Specialist

Paycom - ATS; Augusta (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid Time Off

Health/Vision/Dental Insurance

Paid Life Insurance

403B Savings Plan

Job summary

Position available in the Augusta, GA area, handling memberships, program registrations, and class entries. You’ll support the front desk with a POS system, tour prospective members, and deliver exceptional customer service. The role requires accuracy in data entry and a welcoming, solution-oriented approach to inquiries.

Daily tasks include updating member records, processing payments, and generating reports while maintaining a friendly and efficient environment for all guests and members.

Qualifications

• High School Diploma or GED required.
• Proven customer service experience preferred.
• Familiarity with point-of-sale and membership systems helpful.

Responsibilities

• Coordinate memberships, including selling, verifications, and registrations.
• Assist with POS software and provide basic training.
• Provide facility information and tours to visitors and members.
• Maintain accurate member data and reports in the software system.
• Resolve customer inquiries and issues promptly.

Skills

Customer service

Sales

Membership enrollment

Cash handling

Education

High School Diploma or GED

Tools

Point-of-sale system

Job description

Position available in the Augusta, GA area, handling memberships, program registrations, and class entries. You’ll support the front desk with a POS system, tour prospective members, and deliver exceptional customer service. The role requires accuracy in data entry and a welcoming, solution-oriented approach to inquiries.

Daily tasks include updating member records, processing payments, and generating reports while maintaining a friendly and efficient environment for all guests and members.