Membership Growth Strategist

Frontier House DC; Washington (District of Columbia); Hybrid; USD 42,000 - 62,000; Part time

Job summary

Frontier House DC is seeking a Membership Lead for a 30-hour hybrid role based in the Washington, DC area. You’ll work CRM, calls, referrals, invoices, and follow-up remotely, and be in the House when onboarding or Ops training requires a face.

This is not a tour desk; Operations runs tours. Core work includes scrubbing HubSpot, sourcing new leads, building Ambassador referrals, attending events, advancing applicants, sending acceptance emails, invoicing, and chasing payments.

Qualifications

• Comfortable calling senior operators, founders, investors, and public officials.
• Can work a pipeline from anywhere and still show up in the House when the close requires a face.
• Treats HubSpot as the job, not a chore.
• Discretion is absolute. Never discuss members, guests, meetings, or conversations.
• Prior private-club, membership, or high-trust sales experience is useful.
• No task is beneath the role. If it needs doing, do it.

Responsibilities

• Fill the pipeline. Move the pipeline. Close memberships.
• Own the revenue-producing membership process.
• Scrub HubSpot and keep the pipeline accurate
• Source new leads; proactive outreach; call and follow up
• Work member referrals and Ambassador referrals; build Ambassador relationships
• Attend relevant external events and generate qualified prospects
• Advance every applicant; send acceptance emails
• Send or coordinate invoices; chase outstanding invoices; convert accepted applicants to paid members
• Own pricing discussion against the posted rate card — no unauthorized discounts or misclassification
• Train Day and Evening Operations on what FHDC is, who belongs, categories, dues, benefits, and the application process
• Ops owns the member who is physically in the House. Membership Lead owns the member lifecycle.

Skills

Cold calling

Prospecting

Pipeline management

Interpersonal skills

Discretion

Tools

HubSpot

Job description

Frontier House DC is seeking a Membership Lead for a 30-hour hybrid role based in the Washington, DC area. You’ll work CRM, calls, referrals, invoices, and follow-up remotely, and be in the House when onboarding or Ops training requires a face.

This is not a tour desk; Operations runs tours. Core work includes scrubbing HubSpot, sourcing new leads, building Ambassador referrals, attending events, advancing applicants, sending acceptance emails, invoicing, and chasing payments.