Retail Membership Sales Specialist

BJ's Wholesale Club, Inc.; Town of Ithaca (NY); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Weekly pay

Daily pay

Free BJ’s membership

Paid time off

Health benefits

401(k) match

Employee stock purchase plan

Job summary

BJ’s Wholesale Club, Inc. is seeking enthusiastic team members in Ithaca to support membership acquisition and provide outstanding member service. You will handle inquiries, process acquisitions, returns, exchanges, and pickup requests while upholding club standards.

Join a team focused on delivering value to members and driving loyalty through effective program promotion and proactive service, with a collaborative environment and opportunities for growth.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Delivers superior customer service to Members by serving as a first line point‑of‑contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick‑ups.

Skills

Customer service

Sales experience

Results driven

Math skills

Computer proficiency

Job description

BJ’s Wholesale Club, Inc. is seeking enthusiastic team members in Ithaca to support membership acquisition and provide outstanding member service. You will handle inquiries, process acquisitions, returns, exchanges, and pickup requests while upholding club standards.

Join a team focused on delivering value to members and driving loyalty through effective program promotion and proactive service, with a collaborative environment and opportunities for growth.