Membership Growth Specialist

BJ's Wholesale Club; City of Batavia (NY); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Weekly Pay

Free Memberships

Generous PTO

Health Benefits

401(k) Match

Employee Stock Purchase Plan

Eligibility varies by position

Job summary

BJ’s Wholesale Club is seeking a motivated team member to drive membership acquisition and engagement at our Batavia location. You will actively promote BJ’s membership programs, upsell benefits, and support member services, including returns, pick-ups, and product lookups.

Ideal candidates will bring frontline customer service or sales experience, a results-driven mindset, basic math skills, and solid computer proficiency to help deliver outstanding member experiences daily.

Qualifications

• Prior frontline/customer service or sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred.
• Computer proficiency required.

Responsibilities

• Promotes BJ’s value proposition and membership programs to drive acquisition and retention.
• Converts potential members by pitching membership options per company policies.
• Sells membership products with high energy and determination to meet targets.
• Delivers superior member service and handles inquiries, returns, exchanges, and lookups.
• Ensures compliance with club policies and maintains a safe, positive environment.

Skills

Customer service

Sales

Math skills

Computer proficiency

Job description

BJ’s Wholesale Club is seeking a motivated team member to drive membership acquisition and engagement at our Batavia location. You will actively promote BJ’s membership programs, upsell benefits, and support member services, including returns, pick-ups, and product lookups.

Ideal candidates will bring frontline customer service or sales experience, a results-driven mindset, basic math skills, and solid computer proficiency to help deliver outstanding member experiences daily.