Membership Growth Specialist

BJ's Wholesale Club, Inc.; Middleburg Heights (OH); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Free BJ’s Memberships

Generous PTO

Health benefits

401(k) Retirement Savings Plan

Employee stock purchase plan

Job summary

BJ’s Wholesale Club, Inc. in Middleburg Heights, OH seeks a frontline team member to drive membership sales and deliver exceptional member service. You will support acquisition and retention, handle inquiries, and process returns in a fast-paced club environment.

Join a team focused on daily goals, safety, and a positive member experience, while adhering to club policies and delivering the GOLD standards of service.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Basic math skills for quick, accurate transactions.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs.
• Delivers superior customer service to Members and assists with merchandise returns and inquiries.

Skills

Customer service

Sales experience

Basic math

Computer proficiency

Job description

BJ’s Wholesale Club, Inc. in Middleburg Heights, OH seeks a frontline team member to drive membership sales and deliver exceptional member service. You will support acquisition and retention, handle inquiries, and process returns in a fast-paced club environment.

Join a team focused on daily goals, safety, and a positive member experience, while adhering to club policies and delivering the GOLD standards of service.