Membership Growth & Operations Specialist

ROCS Grad Staffing; Arlington (VA); On-site; USD 50,000 - 70,000; Full time

Job summary

ROCS Grad Staffing is seeking a Membership & Operations Specialist in Arlington, Virginia. The role focuses on managing membership initiatives and operational projects to enhance member engagement and retention. Responsibilities include project planning, membership support, and coordinating volunteer activities.

This position requires 2-4 years of relevant experience, proficiency in Smartsheet, and strong communication skills. Ideal candidates will demonstrate a proactive approach and commitment to high-quality member experiences.

Qualifications

• 2-4 years of experience in membership services, project management, or a related field.
• Experience managing multiple projects and priorities simultaneously.
• Excellent written and verbal communication skills.

Responsibilities

• Develop and manage project plans aligned with organizational goals.
• Lead project kick-off and planning meetings.
• Support recruitment initiatives to attract new members.

Skills

Project management

Membership engagement

Communication skills

Proficient in Microsoft Office Suite

Tools

Smartsheet

Novi AMS

Job description

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