Membership Growth & Engagement Manager

Automatic Data Processing, Inc.; New York (NY); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Pension plan / 401k

Paid vacation and sick leave

13 paid holidays

Job summary

New York Hall of Science (NYSCI) seeks a Manager of Membership to lead our Institutional Advancement membership program. You will drive revenue through renewals, acquisitions, upgrades, and reengagement of 3,000+ member households, while collaborating across visitor services, analytics, marketing, finance, and education teams to grow membership value.

You will manage front-of-house training, member communications, and on-site sales, ensuring exceptional service and a compelling member

Qualifications

• Bachelor’s degree from an accredited college or university.
• Must be able to work a flexible schedule including weekends, holidays, and occasional evenings.

Responsibilities

• Inform and implement the annual membership strategy and revenue plan, including acquisition, retention, upgrades, re-engagement, and participation.
• Direct telephone and email outreach to current, expiring, lapsed, and prospective members to renewals and upgrades.
• Oversee on-site membership sales, customer service, and member communications to ensure a seamless experience.
• Develop and deliver member-focused events, newsletters, and engagement opportunities.

Education

Bachelor’s degree

Tools

Google Workspace

Excel

Mailchimp

Job description

New York Hall of Science (NYSCI) seeks a Manager of Membership to lead our Institutional Advancement membership program. You will drive revenue through renewals, acquisitions, upgrades, and reengagement of 3,000+ member households, while collaborating across visitor services, analytics, marketing, finance, and education teams to grow membership value.

You will manage front-of-house training, member communications, and on-site sales, ensuring exceptional service and a compelling member