Membership Growth & Engagement Director

Paycom; Brentwood (AL); On-site; USD 55,000 - 75,000; Full time

Job summary

YMCA is seeking a Membership Director to lead daily membership operations, sales, onboarding, engagement, and retention at the assigned branch. You will report to the VP of Member Experience & Growth and ensure a welcoming, cause-driven member experience while driving membership growth and financial performance.

The role requires leading the membership team, setting sales and service expectations, and monitoring performance and trends, working with branch and association leaders to deliver a

Qualifications

• Bachelor's degree in a related field preferred or equivalent leadership experience.
• Experience leading staff, programs, or multiple areas of responsibility.
• Strong interpersonal and communication skills with diverse audiences.

Responsibilities

• Lead and manage daily membership operations and staff.
• Drive membership growth, onboarding, engagement and retention.
• Collaborate with branch leadership and association for programs and growth.

Skills

Leadership

Membership operations

Sales

Onboarding

Education

Bachelor's degree

Tools

Daxko

Microsoft Office

Job description

YMCA is seeking a Membership Director to lead daily membership operations, sales, onboarding, engagement, and retention at the assigned branch. You will report to the VP of Member Experience & Growth and ensure a welcoming, cause-driven member experience while driving membership growth and financial performance.

The role requires leading the membership team, setting sales and service expectations, and monitoring performance and trends, working with branch and association leaders to deliver a