Membership & Engagement Manager

Socket.dev; Sarasota (FL); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid holidays

PTO and Sick time

Free employee meals

Life and AD&D insurance

Amenities access

Job summary

Palm Aire Country Club in Sarasota, FL seeks an experienced Membership Manager. You will conduct Club tours, build relationships with prospective members, and guide applicants through the membership process from inquiry to onboarding.

You will also manage applications, changes, transfers, and resignations, maintain records, and collaborate with Accounting on member setup and billing. The role includes tracking trends, preparing reports, and supporting member communications and marketing

Qualifications

• Minimum of 5 years of progressive professional experience in membership, private clubs, hospitality, relationship-based sales or a similar high-touch environment.

Responsibilities

• Conduct Club tours and build relationships with prospective members.
• Manage membership applications, changes, transfers and resignations and maintain confidential records.
• Track membership trends and prepare reports for engagement programs and marketing initiatives.

Skills

Relationship building

Communication

Organization

Customer service

Sales

Education

Associate degree or higher

Tools

Microsoft Outlook

Microsoft Excel

PowerPoint

Canva

Clubessential

Job description

Palm Aire Country Club in Sarasota, FL seeks an experienced Membership Manager. You will conduct Club tours, build relationships with prospective members, and guide applicants through the membership process from inquiry to onboarding.

You will also manage applications, changes, transfers, and resignations, maintain records, and collaborate with Accounting on member setup and billing. The role includes tracking trends, preparing reports, and supporting member communications and marketing